Ready Mix Dispatcher | Dallas, TX
Description
Are you ready to start a new career with a LEADER in the industry and WORLD CLASS team!
- Competitive Annual Salary with OT Opportunity
- Annual Salary Increases
- PTO Available as of DAY ONE
- Opportunities to grow with company
- 401(k) plan with company match
- Employee Pension plan (at no cost to employees)
- Full Medical, Health & Wellness Benefits start on FIRST DAY
Position Summary
Under the direction of the Dispatch Manager will ensure timely delivery service and optimum fleet utilization based on cubic yards per driver hour. Must be able to learn and perform basic dispatching responsibilities.
Requirements
- Learn to type tickets to Ensure timely delivery
- Learn to monitor jobs: determine if delivery rates are correct; if jobs can be started earlier, or where there are delays on PM jobs
- Inform shop of trucks with mechanical problems
- Inform maintenance of plant problems
- Assist Drivers in finding job sites
- Get assistance to Drivers in emergencies
- Inform Customer Representatives of problems on jobs that need their expertise and/or assistance
- Wash out Drivers as early as possible
- Learn to take orders for current day and/or future delivery as needed
- Learn to make moves or changes in orders for customers
- Other duties as required
- Learn to determine if order is in schedule for next day
- Learn to verify with shop on number of trucks available for next day
- Inform Customer Representatives about problems with next days business
- Attend safety meetings
- Work to improve relations with customers
- Other duties as required
Minimum Education and Experience
- High School Diploma or equivalent
- Associate or Bachelor’s degree in a related field from an accredited university or college.
- Experience in Ready Mix/Concrete or related industries.
- Experience in high volume call center setting
Knowledge, Skills and Abilities
- Sales aptitude in dealing with customers
- Demonstrates good negotiating skills and displays empathy
- Uses good verbal communication skills and telephone technique
- Ability to plan, organize, execute, and troubleshoot
- Proven record of dependability
- Good attention to detail
- Analytical and decision making capabilities
- Must be a team player
- Must be able to work in a stressful environment with multiple and conflicting demands
- Must be a self-starter and a team player
- Must be willing and able to learn all aspects of the Automated Dispatch System
- Must be able to communicate clearly on telephone
- Must be able to use office equipment including PC, adding machine, fax machine, printers, etc. for up to 12 hours per day.
- Must be able to sit for long periods of time
- Must be able to work in office environment
- Must be able to work up to 12 hours per day for extended periods.
- Must be able to do occasional local travel for site visits, support or trainings.
At Martin Marietta we are proud to be an Equal Opportunity Employer. We are committed to providing an environment of mutual respect where equal employment opportunities are available to all qualified applicants and teammates. We celebrate diversity and commit that qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.