Compliance Analyst

Legal & Human Resources San Francisco, United States


Linden Lab, a pioneer in the creation of virtual worlds, is poised for the public launch of “Sansar”, a social virtual reality platform that will democratize the creation of VR experiences. Linden Lab has been in business since 2003 and is best known for “Second Life”, the world’s largest user-generated economy.

The ideal candidate for this position would be an experienced investigator who can impact a compliance team by contributing risk-based solutions to anti-money laundering, high dollar fraud and counter-terrorist finance issues. You will also have an interest in helping Linden Lab’s payments subsidiary to establish itself as an elite Financial Intelligence Unit within the San Francisco payments compliance community.

What You'll Do 

You would be part of a team that conducts investigations into suspicious activity, reviews fraud and money-laundering alerts and contributes to solutions that minimize the overall risk of transactions related to Linden Lab’s virtual worlds.  

  • Provide direct support of the current compliance framework, which includes the immediate need to detect and investigate customer and transaction activities that are deemed suspicious per Anti-Money Laundering (AML) regulations.
  • Identify gaps in existing policies/procedures, provide recommendations based on those findings and draft/update new documents accordingly.
  • Research (and have an interest in) financial crime-fighting techniques and emerging threats related to virtual world and online gaming environments.
  • Develop and execute an AML training program for Linden Lab employees.
  • File timely suspicious activity reports (SARs) via the BSA e-Filing system.
  • Support other areas of AML program, including OFAC compliance, CIP reviews, and recordkeeping requirements.
  • Lead one or more areas in responses to external audits or reviews (including ongoing partner reviews that require compliance participation, AML independent audit, MT state audits, FinCEN MSB reviews, etc.).
What You'll Need

  • 3+ years AML, fraud, payments or risk management experience at a regulated financial institution
  • Proven ability to write a compelling investigation report
  • Experience with (or strong curiosity about) emerging payments technologies, online gaming or virtual reality
  • Ability to coordinate cases, alerts and escalations; able to provide recommendations for improving case management systems and techniques
  • Team player with strong collaborative qualities and a positive demeanor
  • Ability to work on confidential and sensitive matters with a high degree of professionalism and discretion
  • Advanced Microsoft Office skills (Excel, Word, Powerpoint) including the use of pivot tables
  • Experience with SQL, tableau and/or creating/handling data queries is a plus
  • Membership in a professional compliance organization (e.g. ACAMS, ACFE, SCCE, etc.) a strong plus
  • Prior AML, fraud, or risk management experience at a regulated financial institution (or relevant experience in an online gaming/virtual environment)
  • Knowledge of (even as a customer or game player) alternative financial systems/money transmission/online remittances.
  • Participation in vendor evaluation, management or vendor integration.
  • Bachelor’s degree in related field 
  • Experience conducting AML training is a plus.