IT Internship

Information Technology Philadelphia, Pennsylvania


Description

SUMMARY

Installs, modifies, and makes repairs to technology hardware and software systems, and provides technical assistance and training to system users by performing the following duties.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Includes the following; other duties may be assigned as needed:

  • Software application development
  • Programming Computer software modeling
  • Application system design and testing Enterprise application implementation and support
  • Reviews, analyzes, and evaluates information technology systems operations.
  • Maintains and troubleshoots client computers and peripheral software
  • Supports, monitors, Tests and troubleshoots software problems pertaining to the LAN.
  • Installs specified software packages such as operating systems, word processing, or spreadsheet programs onto computers.
  • Responsible for workstation builds and deployment
  • Responds to client inquiries concerning systems operation and diagnoses system software and operator problems.
  • Responsible for backup tape rotation as required
  • Instructs users in use of equipment and software.
  • Documents task updates, status and completion information through the Help Desk system
  • Works under general supervision.

 SUPERVISORY RESPONSIBILITIES

None

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

 EDUCATION and/or EXPERIENCE

  • CIS or related major required.
  • Prior exposure to Information Technology desired.

 REASONING ABILITY

The ability to develop and follow logic trees to troubleshoot hardware and software problems is required for this position.

 PHYSICAL DEMANDS

The physical demands necessary for this position include the ability to transport hardware and locate it within the corporation. As such, lifting of up to 60 lbs may be required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.