Operations Manager

Ascend Dayton, Ohio


Ascend is a digital health firm operating at the intersection of data, digital, and research. In partnership with the Greater Dayton Area Hospital Association (GDAHA) and Kaleidoscope we are part of three major healthcare networks with access to 29 hospitals and healthcare organizations. With our growing client base and continued passion for technology, we are seeking candidates who share our passion and have an interest in creating advancements in the health sciences industry. As such we have an exciting opportunity for an Operations Manager to join the team.

Ascend is seeking an Operations Manager to oversee and facilitate management of core operational functions across all areas of the business. This position will help streamline and drive efficiencies within the company, ensuring adequate processes and procedures for elements ranging from hiring to finances. We are seeking a highly-motivated, self-starter candidate who adapts easily and welcomes a broad set of challenges.

The Operations Manager is responsible for managing core functional areas of Ascend, collaborating with leadership across all service and product lines, and coordinating operational elements such as scheduling, travel, invoicing, communication, and more. This role will also work with external stakeholders, partners, and clients to ensure execution of contracts, payments, and agreements as required.

  • Assist with daily administrative operations of the business
    • Answering office calls
    • Managing company email inbox
    • Manage travel and expense policy and booking process
    • Manage office improvement projects
    • Manage company credit card program
  • Provide necessary business reporting
  • Provide ad-hoc administrative support to senior leaders
  • Greet guests as they arrive at the Ascend office
  • Assist with compliance in key business areas
  • Partner with Kaleidoscope's HR department on employee relations and recruitment
  • Manage new hire onboarding process

  • Bachelor's Degree in Business ore related field, preferred
  • Office management experience, preferred
  • Strong attention to detail with the ability to quickly synthesize information
  • Excellent organizational and communication skills
  • Proficient in Microsoft Office
  • Experience with QuickBooks, strongly preferred
  • Team oriented