Account Supervisor J. Walter Thompson Atlanta
At J. Walter Thompson we create pioneering solutions that build enduring brands and business. We have been connecting brands with consumers and creating engaging stories that shift behavior for over 150 years. We currently have over 200 offices in 90 countries that contain 10,000 of the brightest minds in the business. We owe our growing success to the adoption of a set of simple principles we refer to as the 4 C 's: curiosity, collaboration, capability and courage. It is the embodiment of these traits that makes J. Walter Thompson unique. It is also what we look for in potential new hires.
J. Walter Thompson, Atlanta is seeking an Account Supervisor. The Account Supervisor is a leader for the account who is expected to not only manage and supervise the account, but provide thought leadership to the account.
•Along with Project Manager, assumes daily project management of all activities for accounts
•Ensures that the services required by the Client are properly performed
•Comprehensive awareness and understanding of total client branding effort
•Responsible for working in conjunction with their peer Supervisor team to create solutions, provide ideas and to progress work on the Client’s Account
•Maintains a current and intensive knowledge of Client’s business in order to direct and contribute to their marketing and advertising plans
•Acts in partnership with the creative teams to elevate work and sell to the Client
•Reviews and needs to be in agreement with the creative work
•Creates opportunities for informal meetings with key clients to keep abreast of their thinking, to uncover areas of possible difficulty, and to cultivate closer rapport
•Keeps Business Director appropriately involved and informed on all major aspects of accounts and reports to him/her and agency management periodically on the progress of business
•Is concerned with the profitability of his/her business to the agency – is cost-conscious of account handling expenses and alerts to opportunities for growth in other product assignments
•In conjunction with Project Manager, responsible for the budget, financial tracking and health of projects and account
•Responsible for the accuracy and clarity of any written document, including conference reports and marketing plans, before submission to the Client
•Assists in selecting and training of new account management personnel and/or client personnel as required
•Adheres to purchasing procedures for any third party purchases
•Co-ordinates/oversees third party supporting partner relationships
•Ensures cross-team integration to support project needs
•Clients’ objectives are met
•Creative work is outstanding and on strategy
•Income and profitability levels are met for each account
•Work is on target, on time, and within budget
•Creative morale on each account is positive
•No major misunderstanding or trouble exists between agency and Clients. As problems arise, they are proactively and satisfactorily dealt with in accordance with company policy.
•Client and Agency management express confidence in his/her leadership.
•Morale among his/her account group is positive and harmonious
•Strategic thinker with a strong focus on being solutions oriented
Knowledge, Talents and Skills:
•Familiarity with digital projects a plus
•Proven track record working across multiple agency partners and 3rd party vendors
•Familiarity with traditional advertising efforts such as collateral and print materials required
•Experience working on internal communication materials a plus
•Team-oriented with a strong attitude to succeed
•Strong Client management skills and experience
•Strong organization skills
•Ability to handle multiple projects and deadlines
•Strong presentation skills and the ability to effectively communicate ideas in written and verbal formats
•Proven experience showing responsibility
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.