Customer Service Representative

Customer Service Doral, Florida


Description

Position at Wild Fork Foods

This is an exciting opportunity for a high energy, customer-centric, and people person looking to grow with a company that is constantly expanding! You will be setting yourself apart and exposing yourself to more opportunity by offering high quality customer service support.

 

You Will Be:

  • Processing orders
  • Taking payment
  • Communicating with different departments to satisfy customer needs.
  • Reporting customer feedback to internal teams.
  • Outbound calls for Customer feedback
  • Answering customer questions through phone calls, livechat, and email support.

 

Working hours: 1:00 PM - 10:00 PM (Weekends a must)

 

Skills:

  • Excellent presentation and communications skills.
  • Be able to process purchase orders and understand have basic understandings of helpdesk support platforms.
  • Attention to detail
  • Great data entry skills
  • Education- No Degree Required
  • Experience- Entry Level

 

Qualifications:

  • High school diploma or equivalent.
  • Bilingual is preferred, 100% fluent in English, and in Spanish (read, speak, write).
  • 2+ year customer service experience preferred.
  • Work Saturdays + Sundays, 9 am to 10 pm on a rotation
  • Ability to pass a background check and drug screen and assessment test

EOE/M/F/VET/DISABLED DRUG FREE WORK PLACE