Busser (Seasonal) - Kendall-Jackson

Tasting Room Santa Rosa, California


Description

Position at Jackson Family Wines

SUMMARY

The busser position primarily clears and resets tables in a speedy, professional, and effective manner. The busser is also responsible for polishing and restocking glassware and silverware at service stations.  This is a great entry-level position for those who wish to gain direct-to-consumer experience.

DUTIES AND RESPONSIBILITIES

Under the general direction and direct supervision of the Tasting Room Manager, the Busser is responsible for the following:

  • Clear tables after guests leave. Take glasses and tableware to kitchen and place silverware, dishes, glassware, etc. in appropriate areas for washing.
  • Promptly clean table tops, chairs and tasting bar. Check floor and clean as required. Reset and arrange tabletops.
  • Respond appropriately to guest requests, communicate guest requests to servers/manager immediately.
  • Assist with pre/post shift setup/cleanup – including basic maintenance such as paint touch up, watering plants, sweeping sidewalk, etc.
  • Answers phone and assists guests with reservations
  • Contribute to a positive, collaborative team atmosphere
  • Performs other duties as assigned by manager.

QUALIFICATIONS

  • Previous experience in a winery, or a restaurant-like setting preferred
  • Possess a flexible schedule and able to work evenings & weekends
  • Strong organizational skills; ability to manage priorities and workflow
  • Ability to lift and carry up to 50 pounds (case of wine)
  • Versatility, flexibility, and a willingness to work within constantly changing priorities
  • Excellent customer service skills.
  • Good judgment with the ability to make timely and sound decisions. 
  • Must be at least 21 years old