Senior Operations Engineer

Information Technology 2630 Taastrup, Denmark


Job Summary:


Front Safe A/S is 100% owned by J2 Global. J2 Global is one of the world's largest service providers specialising in cloud backup. We protect businesses of any type and size against data loss, before anything happens. Front-safe is today responsible for daily backup of more than 3,500 end customers.

We are looking for an Operations Engineer to join our cross-functional team maintaining our large infrastructure, improving our network, monitoring and services, and pushing forward the cloud backup industry. Working within the Front-safe operations team and reporting to the Europe Operations Team-Lead, you will be surrounded by people with experience in many areas and get the chance to collaborate and pair with them, learning new skills and mentoring others. You will have the ability to voice your opinions through weekly meetings with peers across Europe (and beyond), and with management of all levels. The Operations team works closely with staff throughout the business, so you’ll have a chance to work on projects that have a real impact, right from day 1.

We make sure that the work in the team is done by the most suitable person, and we adapt incredibly well to new talent and technologies. We believe in reducing the number of mundane tasks, so we make sure we automate everything we can. You will also be writing technical documentation on our processes to make sure our infrastructure is maintainable.

Job Duties:  

  • Management and operation of enterprise level cloud-based backup solution
  • You will be responsible for the deployment of updates and upgrades
  • Ensuring full coverage of monitoring (Working with NOC staff)
  • Developing new monitoring tools where there are currently gaps
  • Installation of software and debugging on Windows and Linux / Unix
  • Proactive troubleshooting and resolution of software and hardware issues across the estate.
  • Helping the Sales and Support teams with the technical aspects of customer proposals

Job Requirements and Experience:


Experience with the following technologies:

  • 3+ years TSM, including backup/recovery mail systems and databases
  • Deep understanding of RAID storage and SAN fabric
  • Strong knowledge of server hardware, ideally IBM/Lenovo x-series server
  • IBM/Lenovo Direct Attached Storage and Storwize
  • HDS storage
  • IP networking and infrastructure in general
  • Tape technologies
  • Monitoring systems, ideally Zabbix and/or PRTG
  • Ability to own and plan projects

Experience of the following would be beneficial:

  • IBM Spectrum Protect
  • Windows 2012 and 2008
  • Perl Scripting
  • Experience with Atlassian products (Confluence, Jira)
  • Virtualization, especially VMware
  • Other Enterprise backup products, notably Veeam
  • Linux, (Ubuntu, Debian, CentOS)
  • Shell script (bash) and PowerShell 

Business fluency in both written and spoken English is essential. An on-call rota is in operation

j2 Cloud Services is an Equal Opportunity Employer.

About Keep It Safe:

KeepItSafe ® a brand of j2 Cloud Services Communications, Inc. (NASDAQ:JCOM), is a powerhouse in online data backup and Disaster Recovery. One of the few online backup and DR companies in the world with ISO 27001 certification; KeepItSafe ® has worked with customers since 2003 to ensure that their scheduled or continuous data backups are executed flawlessly and that data can be restored from any location at any time.

KeepItSafe ® is committed to providing fully managed and monitored online backup service, while continuing to expand the possibilities of online backup, and educate business owners on the risks of data loss.

About j2 Cloud Services:

Founded in 1995, j2 Cloud Services (NASDAQ:JCOM) is an award winning, leading provider of Internet services through its two divisions: Business Cloud Services and Digital Media.

The Business Cloud Services Division offers Internet fax, virtual phone, hosted email, email marketing, online backup, unified communications and CRM solutions. It markets its services principally under the brand names eFax®, eVoice®, FuseMail®, Campaigner®, KeepItSafe® and Onebox® and operates a messaging network spanning 49 countries on six continents.

 The Digital Media Division, created with j2 Cloud Services' November 2012 acquisition of Ziff Davis, Inc.

As of December 31, 2016, j2 Cloud Services had achieved 21 consecutive fiscal years of revenue growth.   

For more information about j2, please visit

Our Culture

At j2 Global®, we work in a culture of collaboration and welcome those who desire to join our growing global community. We seek enthusiastic individuals with an entrepreneurial spirit looking for an environment that rewards your best work.

j2 Global offers competitive salaries, health benefits and company-sponsored events. If you’re seeking a dynamic work environment where you can see the direct impact of your performance, then j2 is the place for you.