Bilingual Telesales Advisor (German or Dutch)

Sales Dublin, Santry


Description

The Telesales Advisor is a key member of both the Voice and Fax product teams.

This position is responsible for dealing with customers and potential customers of j2 Global®’s Cloud Based Services in Europe. Communicating directly with customers the Advisor will answer enquires by phone (both in-bound and out-bound) and via e-mail on topics such as product functionality & billing, account set-ups to close sales. Enthusiasm and Energetic are critical attributes for the position. Prior experience in a call center or similar position is essential.   Operating hours are business hours Monday to Friday.

What the role involves:
  • Answer inbound sales calls
  • Answer sales-related emails and voice messages
  • Make outbound calls to clients and prospective customers as required
  • Meet monthly sales targets
  • Develop and maintain knowledge the company’s products, services, policies and operational procedures.
  • Other duties as assigned.
Skills we would like to see:
  • Previous experience in a sales related role in a target driven environment is essential.
  • Experience of working in a call centre environment (either inbound or outbound) is preferred.
  • Must possess excellent follow-up skills and should have a high level of multi-tasking skills and detail orientation.
  • PC proficiency; Knowledge of MS Word, Excel and Outlook.
  • Ability to work both independently and as part of a team.
  • Fluent English and German or Dutch is essential.