Sr. Corporate Account Manager

Sales Hollywood, California


Description

The Senior Corporate Account Manager for KeepItSafe® will have a unique opportunity to join a growing team responsible for scaling our already successful online backup service in the U.S. You will work closely with an experienced global KeepItSafe® team, while leading the channel marketing initiatives across the U.S. and Canada. Your primary focus will be maintaining and building our strong direct and channel presence. Responsibilities include managing the new customer on-boarding process to ensure a smooth transition to the KeepItSafe service & upselling to the existing customer base. 

 

 

Job Duties:

 

  • Technical sales to potential customer & channel partners.
  • Support the sales process, working closely with the inside sales team.
  • Responsibility for account renewals and managing the customer retention program. Reporting on this weekly.
  • Ensure that all processes and procedures are completed during the customer on-boarding process.
  • Maintain regular contact with existing customer base and ensure that customer issues are dealt with in an efficient manner, working closely with the Sales and Support teams.
  • Owns the contract and contract renewals for existing customers.
  • Aware and in pursuit of opportunities for account growth.

 

Job Requirements and Experience:

 

  • 3 – 5 years of experience in a technical sales role.
  • Experience supervising and managing projects, people and partners.
  • Highly organized and efficient, with a proven ability to think strategically and execute plans.
  • Excellent people skills with the ability to form strong relationships with partners.
  • Proficient in excel; experience in Salesforce preferred.
  • Strongly prefer hosting and SaaS knowledge.
  • Excellent time management skills and ability to prioritize work under pressure.
  • Strong technical sales experience and proven track record in selling and supporting outsourced solutions and services.
  • Track record of quickly growing and generating sales from corporate accounts in an emerging market.
  • B2B Sales.
  • Ability to lead in an environment of constant change and commitment to continuous learning.


j2 Cloud Services is an Equal Opportunity Employer.

About j2 Global

Founded in 1995, j2 Global® (NASDAQ:JCOM) is an award winning, leading provider of Internet services through its two divisions: Business Cloud Services and Digital Media.

The Business Cloud Services Division offers Internet fax, virtual phone, hosted email, email marketing, online backup, unified communications and CRM solutions. It markets its services principally under the brand names eFax®, eVoice®, FuseMail®, Campaigner®, KeepItSafe® and Onebox® and operates a messaging network spanning 49 countries on six continents.

The Digital Media Division, created with j2 Cloud Services’ November 2012 acquisition of Ziff Davis, Inc.

Ziff Davis, Inc. is the leading digital media company specializing in the technology, gaming and men's lifestyle categories, reaching over 117 million unique visitors per month. Ziff Davis sites include IGN.com, PCMag.com, AskMen.com, ComputerShopper.com, ExtremeTech.com, Geek.com, LogicBuy.com and Toolbox.com. Ziff Davis also operates NetShelter, the largest community of technology publishers dedicated to consumer electronics, computing and mobile communications. Ziff Davis B2B is a leading provider of online research to enterprise buyers and high-quality leads to IT vendors.

As of December 31, 2016, j2 Cloud Services had achieved 21 consecutive fiscal years of revenue growth.

For more information about j2, please visit www.j2global.com

Our Culture:

At j2 Global®, we work in a culture of collaboration and welcome those who desire to join our growing global community. We seek enthusiastic individuals with an entrepreneurial spirit looking for an environment that rewards your best work.

J2 Global offers competitive salaries, health benefits, a 401k, and company-sponsored events. If you’re seeking a dynamic work environment where you can see the direct impact of your performance, then j2 is the place for you.

J2 Global® is an Equal Opportunity Employer.