Associate Director of Engineering

Engineering Ottawa, Ontario


Description

Job Summary:

Primary focus is on tactical direction for engineering in the areas of project management, application design, development, test and deployment. The position will be responsible for software delivery and the on-going improvement of the product development process. Key to the job is the coordination with Development, Deliverability, QA, Product Management and other non-engineering management members on software planning, development, delivery and implementation.

 

Job Duties:

The Associate Director of Engineering provides leadership, management and day-to-day direction to Campaigner software development teams. Primary focus is on tactical direction for engineering in the areas of project management, application design, development, test and deployment. The position will be responsible for software delivery and the on-going improvement of the product development process. This position is a key function in achieving the Company's stated mission of leveraging the power of the Internet to provide business-critical communications services worldwide.

This Director will need to be able to lead multiple teams that will be dispersed both geographically and in multiple time zones. The teams will have multiple skill sets and product responsibilities.

Application support for the production environment will also report into this position. It is this role that will map operational needs, improvements, and features into stories and tasks to be executed by the team to improve operational reliability and performance.

Individual's background should include at least ten years managing the product development and delivery process within technology companies that have aggressively grown top line revenues and product lines. Develop against existing .NET C# web applications as well as backend applications, using robust software design principles, in multiple layers of then-tier architectural model. Participate in agile development lifecycle processes such as scrum meetings, code/db source control,

Task-tracking through TFS, development, unit testing, integration testing and QA handoff .Experience delivering software as a service on open source technologies is required. Support QA and operations with investigation of code and environmental issues. Collaborate with internal customers and operations to identify current operating procedures and clarify project requirements. Experience in hiring and managing a team using formal development methodologies is also a key requirement.

  • Manages high-level software deliverables across projects and across company.
  • Directs and manages Campaigner development staff to ensure "on time" and "on budget" software delivery within the Company.
  • Assists in the evaluation of technologies and companies in concert with the Company's M&A activities.
  • Communicates regularly with senior management on the status of Campaigner development and migration efforts, resources, and systems.
  • Follows all Campaigner Engineering processes related to requirements, design, coding, testing, QA, deployment and project management.
  • Proactively identifies changes in work scope and ensures appropriate planning measures are taken with Campaigner® development staff to reprioritize and amend the scope of development work.
  • Provides timely and effective change recommendations to senior management where delivery projects and resource schedules are reprioritized and amended.
  • Collaborates with all departments within Engineering and QA to coordinate and ensure that all system modifications are completed and delivered for integration and testing.
  • Provides analysis to minimize Engineering exposure and risk across multiple projects.
  • Manages scope and mitigates risk across projects
  • Possesses the expert knowledge to identify opportunities for change and the ability to convey the need for change
  • Identify, establish and maintain business relationships and promote organizational cooperation with parent company.

 

Job Requirements and Experience:

 

  • 10+ years of experience managing the Engineering function of an internet based software-as-a-service Company.
  • 5 years or more in an architect role, designing web-based technologies in a high availability environment.
  • Proven success through progressive management responsibility, ultimately leading to a senior engineering level position.
  • Experience managing a group of 10-25 people is required.
  • Bachelor's Degree in Computer Science or Information Management (MBA or Masters in Computer Sciences is strongly desired)

 

Key Knowledge, Skills, and Abilities Required:

 

  • Proven leadership and management ability at the senior level
  • Strong communication and interpersonal skills
  • Initiative/Judgment
  • Strategic/Tactical Thinking
  • Industry/Functional Knowledge
  • Delegation/Teamwork
  • Technical knowledge of Software Engineering practices, Industry standard project management tools, and Software development.

 

j2 Cloud Services is an Equal Opportunity Employer.

About j2 Cloud Services Canada:

Campaigner is Software as a Service (SaaS) business communications service.

Campaigner is an email marketing service built by marketers for marketers and non-marketers alike. Businesses use Campaigner to easily create and send highly personalized one-to-one email communications to subscribers and customers to build better relationships that result in increased sales and business growth. Campaigner also helps businesses increase the size of their mailing lists, meet email regulations like CAN-SPAM, and get more emails to more Inboxes. Campaigner is reliable – and online so it can be accessed from anywhere. Campaigner provides exceptional value, a great low monthly price, and 24/7 coaching and customer support.

 

About j2 Cloud Services:

Founded in 1995, j2 Cloud Services (NASDAQ:JCOM) is an award winning, leading provider of Internet services through its two divisions: Business Cloud Services and Digital Media.

The Business Cloud Services Division offers Internet fax, virtual phone, hosted email, email marketing, online backup, unified communications and CRM solutions. It markets its services principally under the brand names eFax®, eVoice®, FuseMail®, Campaigner®, KeepItSafe® and Onebox® and operates a messaging network spanning 49 countries on six continents.

 The Digital Media Division, created with j2 Cloud Services's November 2012 acquisition of Ziff Davis, Inc.

Ziff Davis, Inc. is the leading digital media company specializing in the technology, gaming and men's lifestyle categories, reaching over 117 million unique visitors per month. Ziff Davis sites include IGN.com, PCMag.com, AskMen.com, ComputerShopper.com, ExtremeTech.com, Geek.com, LogicBuy.com and Toolbox.com. Ziff Davis also operates NetShelter, the largest community of technology publishers dedicated to consumer electronics, computing and mobile communications. Ziff Davis B2B is a leading provider of online research to enterprise buyers and high-quality leads to IT vendors. 

As of December 31, 2015, j2 Cloud Services had achieved 20 consecutive fiscal years of revenue growth.   

For more information about j2, please visit www.j2global.com Our Culture

At j2 Global®, we work in a culture of collaboration and welcome those who desire to join our growing global community. We seek enthusiastic individuals with an entrepreneurial spirit looking for an environment that rewards your best work.

j2 Global offers competitive salaries, health benefits, a 401k, and company-sponsored events. If you’re seeking a dynamic work environment where you can see the direct impact of your performance, then j2 is the place for you.

About j2 Global

Founded in 1995, j2 Global® (NASDAQ:JCOM) is an award winning, leading provider of Internet services through its two divisions: Business Cloud Services and Digital Media.

The Business Cloud Services Division offers Internet fax, virtual phone, hosted email, email marketing, online backup, unified communications and CRM solutions. It markets its services principally under the brand names eFax®, eVoice®, FuseMail®, Campaigner®, KeepItSafe® and Onebox® and operates a messaging network spanning 49 countries on six continents.

The Digital Media Division, created with j2 Cloud Services’ November 2012 acquisition of Ziff Davis, Inc.

Ziff Davis, Inc. is the leading digital media company specializing in the technology, gaming and men's lifestyle categories, reaching over 117 million unique visitors per month. Ziff Davis sites include IGN.com, PCMag.com, AskMen.com, ComputerShopper.com, ExtremeTech.com, Geek.com, LogicBuy.com and Toolbox.com. Ziff Davis also operates NetShelter, the largest community of technology publishers dedicated to consumer electronics, computing and mobile communications. Ziff Davis B2B is a leading provider of online research to enterprise buyers and high-quality leads to IT vendors.

As of December 31, 2016, j2 Cloud Services had achieved 21 consecutive fiscal years of revenue growth.

For more information about j2, please visit www.j2global.com

Our Culture:

At j2 Global®, we work in a culture of collaboration and welcome those who desire to join our growing global community. We seek enthusiastic individuals with an entrepreneurial spirit looking for an environment that rewards your best work.

J2 Global offers competitive salaries, health benefits, a 401k, and company-sponsored events. If you’re seeking a dynamic work environment where you can see the direct impact of your performance, then j2 is the place for you.

J2 Global® is an Equal Opportunity Employer.