Patient Representative - Full Time - New Hyde Park

Administrative New Hyde Park, New York


Peak Performance at IvyRehab is seeking self-motivated, professional, and people-friendly candidates who are comfortable delivering quality service in a fast-paced environment. This is a full time position.


  • Welcomes patients by greeting them and processing necessary paperwork for check-in
  • Manages multi-line phone systems; handles heavy call volume
  • Schedules patient appointments in person and over the phone
  • Confirms patient appointments
  • Pulling and filing of medical charts
  • Maintains patient medical records
  • Collects and enters all copays into PM system, posts daily billing
  • Enters prescriptions, faxes note to doctors, and reviews caseloads with PT to determine next coordination of patient treatment
  • Verifies patient insurance prior to appointment
  • Obtains insurance authorization as needed for evaluations and initial evaluations
  • Assists the office manager and therapists as needed

Job Requirements

  • Must be able to work in a fast-paced environment
  • Must be able to work in independently
  • Computer savvy
  • Previous medical experience is a plus
  • Must be able to work a range of hours including mornings, weekends, evenings