Patient Representative - Part Time - Jordan Young

Administrative Virginia Beach, Virginia


The Southeastern Physical Therapy team has partnered with Ivy Rehab in their joint mission to offer more services and an exceptional patient experience. The same caring staff at Southeastern Physical Therapy will continue offer the same great service their patients have come to expect.

We have a great opportunity for a Patient Representative. 

Responsibilities include:

  • Providing outstanding and professional customer service to ensure efficiency and promote positive patient experience
  • Warmly greets and registers arriving patients
  • Schedules new and current patient appointments
  • Verifies insurance benefits and obtains authorizations
  • Coordinate and maintain patient extended authorizations and updated prescriptions
  • Accurate patient demographic entry
  • Collects and post co-payments as needed and explains patient financial responsibility to patients and/or family
  • Adheres to all HIPAA regulations regarding patient confidentiality and record keeping
  • Perform general office duties