Business Analyst

Operations Philadelphia, Pennsylvania


Captorra Legal CRM Software is the leading provider for cloud-based case intake software solutions for the personal injury law firms. We are growing at a tremendous speed and, by joining our team, a door will open to many growth opportunities!

We are looking for a Business Analyst to join our Philadelphia, PA, office. This is a challenging and exciting opportunity where you will become an expert-level user of our CRM product. You will work in cohesion with our implementation and support teams to analyze business and system requirements, outline existing opportunities and problems and provide solutions.  The position also consists of client meetings, both onsite and via webinar, to address training, requirements analysis, business analysis, and other client needs. You will work with our team to assist in documentation, action items, and overall process improvement.

Travel may be required to the US customer sites for client go-lives and other possible on-site visits.


  • Bachelor’s degree preferred or 3-5 years of equivalent working experience.
  • Excellent presentation and communication skills
  • Excellent written and documentation skills
  • Professional & reliable demeanor with strong work ethic
  • Rational and analytical approach
  • Solutions oriented
  • Strong computer skills and proficient in Microsoft Office: MS Word, Excel
  • Experience with web-based systems
  • Microsoft Dynamics CRM or other CRM experience
  • Microsoft Power BI or other data analytics solution experience

Success starts with having the right people. At Internet Brands, we value and mentor each member of our growing team. We seek out talented, goal-oriented professionals who live and breathe the Internet and thrive in a flexible but challenging work environment. Our team of innovators has enabled Internet Brands to sustain high levels of profitability and success while evolving along with the Internet for over 20 years.

At IB, we promote an entrepreneurial, friendly culture that applauds innovation and results while embracing change and independence. Our employees are intensely driven and constantly encouraged to reach higher and use creativity to achieve success – all the while enjoying high levels of collaboration and the luxury of coming to work in jeans and sneakers. We are proud to offer a unique blend of the innovation of a start-up with the history, stability, and benefits of an established corporation.

Internet Brands and its wholly owned affiliates are an equal opportunity employer.