Field Service Representative

Field Technician Meridian, Idaho


Description

Position at InteriorWorx

InteriorWorx of Idaho is a busy, fast-paced Home Building Contractor seeking a Field Service Representative to join our Team at our Idaho location. 

We are looking for a self-starter Field Service Representative experienced in all phases of interior finishes for new construction  to deliver the desired builder partner experience. The goal is to drive service success that improves customer satisfaction, maximizes customer retention and increases profitability.

Your duties will include the following:

  • Providing service and customer support during field visits or dispatches,
  • Tie workflow to schedule
  • Manage all on site installation, repair, maintenance and tasks
  • Diagnose errors or technical problems and determine proper solutions
  • Produce timely and detailed service reports
  • Document processes
  • Operate vehicle in a safely manner
  • Follow all company’s field procedures and protocols
  • Comprehend customer requirements and make appropriate recommendations/briefings
  • Build positive relationships with customers

This is a  FIELD POSITION where being a self-starter is in your nature and excellent communication skills and an honest work ethic are brought to work with you every day.

Requirements:

  • Proven field service experience
  • Ability to repair and service minor cabinet and flooring issues
  • Ability to work full time shifts with Overtime as required and to adapt to changing work schedules
  • Must have personal tools needed for the repair/installation issues and concerns
  • Have sense of urgency
  • Experience in cabinet finish touch is a plus
  • Motivated and versatile
  • Team player

Company vehicle and fuel card  may be provided if you have a clean driving record

Benefits:

 Medical, Dental and Vision Offered, Paid Accrued Time Off, Paid Holidays, 401k Investment Plan Offered