IT Engineer

Information Technology Pune, Maharashtra


Details of Job Description :

Designation: Desktop Support Emgineer

Experience: 1-3 Years

Location: Ahmedabad

Qualification: Any Graduate + Any computer Network related course


Desired Skills:

Experience in supporting high available environments

Strong Analytical, Problem solving skills with Documentation and organizing capabilities

Excellent Communication, Presentations, language skills

Positive ‘Go beyond’ attitude

Job Responsibilities:

Installation and commissioning of  Windows Desktop & Server OS

Monitoring of IT Help desk queries and  timely reporting

Documentation and record management

Required to setup various OS platform like Apple Macintosh, Windows, Windows Servers, Linux flavors

Trouble shooting of various issues

Managing Wifi and CCTV

Able to independently handle the technical task

To manage help desk and ticket flow control with SLA

Support IT asset management

Effective co-ordination with team

Contribute to achieve Continual improvement  for IT operations

Address & Resolve Data and Voice related query