Software Engineer - Digital Team

R&D / Engineering Salt Lake City, Utah


Description

Software Engineer

Salt Lake City, Utah

Background

As the world’s leading Contact Center as a Service company, NICE inContact serves contact centers, customer service centers, 911 centers, government entities, non-profits among many other companies globally.  NICE inContact is the first to market with a complete Cloud offering that covers all the needs traditionally covered by on-premise providers.  Our solutions not only involve complex software and networking but have expanded to fill robotic automation and artificial intelligence.  We’re constantly expanding the horizon of what a contact center solution should be in a hyper-connected world.

Our team is building an exciting new platform that will more cohesively bring all NICE inContact solutions together.  As we accelerate our growth together with partners and a developer-friendly ecosystem, the need to further mature our core platform has become a priority.   While these new platform capabilities offer a new range of possibilities, we need someone who is hungry to executing on our mission of improving people’s lives by powering great customer experiences.

To Land This Gig You'll Need: 

  • Bachelor’s degree in Computer Science, Business Information Systems or related field or equivalent work experience is required.1+ years’ experience in software development
  • Experience in one or more of the following software languages: Java, Go, C#
  • Experience designing, developing, deploying and supporting RESTful APIs.
  • Experience with developing services, clients and multi-threaded software.
  • Working knowledge of unit testing and test automation
  • Working knowledge of user stories and use cases
  • Working knowledge of object-oriented software design and design patterns.

Bonus Experience: 

  • Experience with AWS tech
  • Experience with automation/testing tools
  • Experience with/knowledge of agile development processes
  • Experience working in a CI/CD Environment
ABOUT NICE CXone: NICE CXone makes it easy and affordable for organizations around the globe to provide exceptional customer experiences while meeting key business metrics. NICE CXone provides the world’s #1 cloud customer experience platform, NICE CXone™, combining best-in-class Omnichannel Routing, Workforce Optimization, Analytics, Automation and Artificial Intelligence on an Open Cloud Foundation. NICE CXone is a part of NICE (Nasdaq: NICE), the worldwide leading provider of both cloud and on-premises enterprise software solutions. 

NICE is committed to provide an environment based on equal opportunity for all qualified applicants and employees. It is the policy of NICE to afford equal employment opportunities to qualified individuals, regardless of age, race, color, creed, religion, citizenship, ancestry, national origin, sex, gender, pregnancy, mental or physical disability, marital status, veteran status, service in the Armed Forces, sexual or affectional orientation, atypical hereditary cellular or blood traits, genetic information, status as a victim of domestic or sexual violence, and/or any other status protected by any applicable federal, state and/or local statute or regulation.