Partner Alliance Director

Sales Remote, United States


Primary Purpose

​The Partner Alliance Manager is responsible for developing new strategic partner relationships with Global and Regional System Integrators. This person will initially assist in building out new partner recruitment strategies, programs and the supporting infrastructure and then transition into a purely new partner recruitment role. This person will coordinate cross-functional resources to ensure alignment of partner activities with the strategies that exist within NICE inContact's channel organization.​

Financial Responsibility

​This role will be responsible for developing partner recruitment plans that generate revenue opportunities in key market segments. ​

Major Functions/Responsibility

​Support and project manage key initiatives associated with building out a new partner program

Develop alliances with global and regional system integrators
Develop joint business opportunities and execute programs and initiatives that drive growth
Build partner recruitment plan and associated pipeline to generate revenue opportunities in key market segments
Build and manage partner revenue forecast models
Articulate NICE inContact's value proposition to prospective partners and educate internal stakeholders on the partner's value
Effectively collaborate with multiple cross-functional stakeholders, including sales, services, product, marketing, legal and operations
Required Education, Experience, and Specific Job Related Skills
Education Requirement:

​Bachelor's degree in Business Management, Communications, or Marketing or equivalent work experience required. Master's degree in Business Management or Marketing preferred​

Experience Requirement:

15+ years technology ​sales experience
Demonstrated achievement in managing competing priorities
Demonstrated achievement in creating, building and growing partner channels
Comfortable and successful in a fast paced, growth oriented company
Comfortable presenting to internal and external executive level audience
Strong analytical and financial skills
Strong project management skills
Exceptional verbal and written communication skills
Excellent customer facing skills​
Experience Preferred:

SAAS selling experience.

Background in selling a customer experience (CX) solution​

NICE is committed to provide an environment based on equal opportunity for all qualified applicants and employees. It is the policy of NICE to afford equal employment opportunities to qualified individuals, regardless of age, race, color, creed, religion, citizenship, ancestry, national origin, sex, gender, pregnancy, mental or physical disability, marital status, veteran status, service in the Armed Forces, sexual or affectional orientation, atypical hereditary cellular or blood traits, genetic information, status as a victim of domestic or sexual violence, and/or any other status protected by any applicable federal, state and/or local statute or regulation.