Manager, Solutions Engineering - Central Europe (M/W/D)

Sales Germany

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Description

Come join a winning team! Here at Imprivata, you’ll see a dedicated group of professionals who care about improving our customers organizations. Our team thrives on collaboration and sharing ideas, whether in a cross-functional meeting or at one of our virtual team-building events.  

While we're diverse in our backgrounds and skills, we have much in common. A passion for our mission. A strong sense of integrity. A belief that we're making a positive impact and a commitment to having fun. 

We are seeking a Manager, Solutions Engineering - Central Europe (M/W/D) to join our team. This is a Remote opportunity based out of Germany. 

Job Summary 

The Manager, Solutions Engineering is part of the Imprivata Solutions Engineering organization and is responsible for providing technical leadership and guidance for an assigned team of Solutions Engineers. This role oversees all technical aspects of sales activity within the assigned region(s) and is responsible for the day-to-day management of their team. The Manager, Solutions Engineering will be responsible for the hiring, onboarding, training, retention, and ongoing growth and performance of a group of Solutions Engineers within an assigned region. The Manager, Solutions Engineering will work out of their home office or be office based and have an expectation to travel throughout their region(s) to provide the necessary leadership for their team and to help close new opportunities in an efficient and effective manner.

Duties and Responsibilities

  • Provide leadership to a geographically diverse team of Solutions Engineers (SE) within the assigned region(s) and/or product verticals.
  • Manage resource availability and workload to meet ongoing requests from sales teams and channel partners by appropriately allocating resources to assignments.
  • Manage staff performance and productivity.
  • Ensure product and solution expertise across the technical teams.
  • Enlist and retain top talent; motivate, mentor and coach team members.
  • Drive continuous process improvement within the Solutions Engineering organisation.
  • Conduct group meetings to ensure that Sales and the Solutions Engineering organisations’ strategies, goals, and decisions are clearly understood and communicated.
  • Provide updates to leadership regarding the technical and services aspects of ongoing sales opportunities, as well as any proof-of-concept (PoC) evaluations underway.
  • Facilitate training for the wider Solutions Engineering organisation, as directed by leadership.
  • Other duties as assigned and required.
  • Travel up to 25% in the assigned territory.

Required Qualifications

  • 5+ years relevant Solutions Engineering, consulting or system integration experience with one or more vendors or Value-Added Resellers (VARs) in the healthcare IT or cybersecurity industries.
  • Bachelor’s degree, or equivalent, in engineering or in a related technical discipline is desired.
  • Previous experience managing and leading technical field teams is desired.
  • Previous experience hiring, onboarding, coaching and developing presales technical resources is desired.
  • Proven ability to work collaboratively with the entire sales team, provide technical leadership, and evangelise technology.
  • Excellent presentation skills and verbal and written communication skills.
  • Experience selling to healthcare providers is strongly desired.
  • Experience selling multiple products and supporting multiple sales representatives is desired.
  • Experience discussing, scoping and estimating professional and managed services is desired.
  • The ability to effectively engage with audiences via web conferencing facilities such as Zoom, Teams, and Webex is essential.
  • The ability to work independently and collaboratively in a team environment is essential.

  • Expertise in a broad range of applications and technologies including, but not limited to:

    • Microsoft Windows, Apple MacOS and Linux-based thin client operating systems.
    • Directory services and protocols such as Active Directory, Azure/Entra ID, LDAP, HTTP, SAML and ODIC.
    • Application/software virtualization technologies such as Microsoft Remote Desktop Services, VMware Workstation and Horizon View, Azure Virtual Desktops.
    • Identity management, multi-factor authentication (MFA) and single sign-on (SSO) technologies.
    • Enterprise and SaaS-based software security technologies.
    • Knowledge of computing resources via cloud environments like Amazon Web Services, Microsoft Azure, and Google Cloud Platform.
    • Mobile Device Management solutions (MDM).
    • Patient Privacy Monitoring and Drug Diversion solutions.
    • Data acquisition and analytics.
    • Privileged Access Solutions (PAM)
    • HL7 or Smart on FHIR
 
At Imprivata, we have a top-notch work environment, developmental opportunities, a competitive total rewards package, and the desire to have fun. If you have the skills and qualifications as we have described above, we want to hear from you!  
 
Imprivata provides equal employment opportunities, regardless of race, religion, age, sex, national origin, disability status, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
 
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