Business Analyst - Direct-to-Consumer

Business Intelligence Ponsonby, Auckland, New Zealand

Get your hands dirty…

And your feet, arms, nose - whatever takes your fancy. We need someone who can get amongst it and get dirty.  You’ll dig deep to know what’s in the pipeline, what got spat out of the pipeline, what is flying around the pipeline and what missed the pipeline altogether!   

This newly created role will be a key part of the Global Finance & BI teams, as Business Analyst for Direct to Consumer channels (D2C) you will take responsibility for analysing and reporting on business intelligence data to make the global channels to run with speed.  We are looking for a savvy Business Analyst who can work on significant projects that support our Global eCom team & regional teams – Europe, North America, NZAU. You will need to be responsible for analysis, focused on both financial & operational. A big ask but we need someone who gets and understands numbers, data and what it all means from a commercial point of view

Who you are:

  • A really pragmatic, rationale yet intuitive brain trigger
  • 3 years plus of relevant experience delivering data/financial focused services and sales reporting and analysis in the retail/SKU industry
  • Strong interpersonal skills with an ability to deal with multiple and sometimes conflicting personal agendas
  • Proven analytical skills to undertake strategic and business planning, including what-if and scenario analysis
  • Thorough understanding of financial and economic valuation and modelling concepts
  • Ability to interpret and link economic analysis to accounting based reporting

Things you know how to do:

  • Build, develop, and maintain tools to enable performance monitoring and business intelligence gathering, and to synthesize the diverse sell-thru and performance measurements we receive (that sounded long and boring but actually is very cool stuff as you’ll know)
  • Partner with your teammates to assist in strategic planning, annual planning and budgeting, quarterly re-forecasting (all those key plans and dates and gates)
  • Produce damn good business reports (think the normal cadence – monthly, quarterly, annually… for all manner of reasons)
  • Make others cry at how well you have mastered Microsoft Office products (Excel, PowerPoint and Word)
  • Outstanding communication and customer engagement and relationship management skills, you will need to love working with people, numbers & data, unusual mix but you are out there, and we want to hire you!!

What you rock at:

  • Listening, understanding and getting people on board – people like you
  • Providing game changing intelligence laden with deep analysis and insights
  • The ability to look back & forward and review actions
  • Understanding the challenges of sales organisations and know what actually adds value
  • Juggling multiple, simultaneous, complex data requests and spitting out elegant simple easy to read insights.
  • More Detail, Accuracy.  Detail. Getting things done on time.  Detail.

We are not a big corporate.  We care about our relationships with nature and each other. 

We are a fast moving, nimble business with limited resources – the people on our team are here because they want to make a difference and work hard and creatively to make that happen.  We are not perfect, we have heaps of work to do.  We like people who can think big and strategic and also get their hands dirty.

We’re a world leader in merino clothing and supply our outdoor, performance sport and active lifestyle ranges to more than 5,000 stores across 50 countries. We are headquartered in Auckland, New Zealand with regional offices in Vancouver, BC in Canada, Portland, OR in the United States and Munich in Germany.  We also have smaller satellite offices in Zurich in Switzerland, Annecy in France and Melbourne in Australia.

If this opportunity feels like the type of job you’re passionate about, and it fits with your skills and experience, please click apply below to send us your CV with a covering letter explaining why you'd be right for Icebreaker.

The recruitment of this position is being managed by Philippa Irvine, Talent Scout. For any queries, contact Philly directly on +64 21 564 691 or email