eCommerce Site Coordinator

eCommerce Starnberg, Bavaria, Germany

More than a job, a chance to inspire!

We believe in having more than just a day job – we believe in adventures, every day.  Our customers love icebreaker because they love having adventures in nature, wearing nature.  Our Customer Service team is a critical part of helping these adventures happen. 

This role based in our European Regional Office in Starnberg, Bavaria, Germany reports virtually to the Global Head of eCom Platform, and ensures to take the lead on Searchandizing, Merchandizing and the ongoing maintenance of site storefronts for assigned sites/markets.

This role will also

  • support the seasonal launch efforts through product creation support and content update support, and
  • own the site configuration, preference setup, and content library setup for the EU and UK websites, and also have a general understanding and knowledge of all other areas of business manager setup for the EU and UK sites. 

That's what you are:

·   Active and adventurous

·   A passionate high achiever – works hard and plays hard

·   Curious, with a global outlook and strong desire to continually learn & evolve

·   A Brand Ambassador who is drawn in by our story and inspired by the authenticity and uniqueness of our brand

·   A highly collaborative team player

·   Available and able to travel both locally and overseas / spend time on the road and work remotely

 Stuff you know how to do:

·   Equivalent of 1 to 2 years’ experience in eCom site coordination, with multi-market experience preferred

·   Experience with eCom KPIs

·   Exceptional relationship management skills

·   Strong problem solving capability and skills

·   Strong project management capability and skills

·   High level of accuracy and attention to detail

·   Highly proficient in Office Suite (Excel, PowerPoint and Word)

·   Verbal and written fluency in English

·   Experience in ticketing/bug reporting systems such as Jira or Bugzilla

·   Experience in web platform software such as Demandware, Magento, or BigCommerce.

Experience with html, css, and xml import/export functions is a plus.


What you’ll get a kick out of:

  • Being part of an “overachieving” team with the right combination of skills, strengths and a common trust in each other
  • Getting all the details rights and following through on everything on your plate
  • Finding solutions to problems and sharing these with others


What you want out of life:

  • Adventures
  • Opportunities to shine and develop
  • To get a global view of the world
  • To help people have a better balanced life by getting outside and into nature

We are not a big corporate.  We care about our relationships with nature and each other.

We are a fast moving, nimble business with limited resources – the people on our team are here because they want to make a difference and work hard and creatively to make that happen.  We are not perfect, we have heaps of work to do.  We like people who can think big and strategic and also get their hands dirty.

We’re a world leader in merino clothing and supply our outdoor, performance sport and active lifestyle ranges to more than 5,000 stores across 50 countries. We are headquartered in Auckland, New Zealand with regional offices in Vancouver, BC in Canada, Portland, OR in the United States and Munich in Germany.  We also have smaller satellite offices in Zurich in Switzerland, Annecy in France and Melbourne in Australia.

If this opportunity feels like the type of job you’re passionate about, and it fits with your skills and experience, please click apply below to send us your CV with a covering letter explaining why you'd be right for Icebreaker. 

The recruitment of this position is being managed by Gabi Daumerlang, People & Performance Manager Europe. For any queries, contact Gabi directly on