Business Intelligence Analyst

IT & Operations Austin, Texas Alpharetta , Georgia


Position at HotSchedules

HotSchedules is the first global cloud-based intelligent back office platform in the restaurant and hospitality industry servicing 3.0 million users in 170k locations across 56 countries.

HotSchedules is looking for a highly motivated individual to take on the role of Senior Business Intelligence Analyst  with our IT & Operations team. 

Responsibilities of a Senior Business Intelligence Analyst:

The Senior Business Intelligence Analyst  has proven analytical and technical skills in fast-scaling environments. You are driven by the need to democratize access to clean data. You work effectively in a cross-functional environment and are comfortable helping both technical and business stakeholders use data. This is a high visibility position with regular exposure to senior leadership and management.

 Required Skills and Experience:

  • Lead the design, development, and maintenance of analytics databases, business intelligence tools, and ongoing metrics/reports to drive key business decisions.
  • Engage with leadership and key stakeholders to identify and recommend data solutions to address their needs.
  • Propose and prioritize changes to reporting and create additional metrics and processes based on program changes and stakeholder requirements.
  • Identify and implement new capabilities and best practices to develop and improve automated data analysis processes.
  • Learn and understand a growing range of HotSchedules’ data resources and discover how and when to use which data sets.
  • Monitor data quality and take initiative to make improvements.
  • Proven ability to assess business needs, prioritize accordingly and escalate appropriately.
  • Ability to research existing and foreseeable needs for decision-making data.

  • An understanding of SaaS  business processes and nomenclature
  • Only Austin, TX or Atlanta, GA based candidates will be considered.
  • B.A. or B.S. degree or 6+ years relevant work experience.
  • 4+ years of experience in a BI Analyst role with hands on experience in developing end to end business intelligence solutions in PowerBI
  • Advanced Excel proficiency (PowerPivot, Macros etc) for data transformation, consolidating data from diverse sources, analytics, modeling, and data visualization of analytic findings.
  • Excellent query optimization, analytical skills and problem-solving ability
  • Familiarity with SQL and relational databases
  • Experience creating content for and communicating with senior executives
  • Ability to use data and metrics to back up assumptions, develop business cases, and complete root cause analyses.
  • Proven ability to work with a wide range of cross-functional teams, such as marketing, product management, IT, and finance.
  • Excellent verbal and written communication skills, with an ability to effectively synthesize and deliver insights and recommendations to stakeholders and leadership
  • Strong organizational and project management skills; ability to work well autonomously, within deadlines, and manage several concurrent projects.
We are an Equal Opportunity Employer

All qualified applicants will receive consideration without discrimination because of sex, gender identity, gender expression, sexual orientation, marital status, race, color, age, national origin, military status, religion, or disability or any other legally protected status.