Senior Consultant

Public affairs Beijing, Beijing


Description

Position at Hill+Knowlton Strategies

Duties and Responsibilities

Client Service

  • Operates independently and manages multiple accounts.
  • Reviews and approves all client deliverables.
  • Is rigorous and fact-based and demonstrates ability to effectively problem-solve and analyze situations.
  • Leverages the knowledge of H&K colleagues to deliver high quality results.
  • Assists clients in undertaking and enacting changes within their organization.
  • Able to identify gaps in client accounts and works with appropriate staff to produce and implement solutions.
  • Has developed a broad portfolio of industry and functional experience and knowledge to accelerate problem solving and client buy-in.
  • Helps to shape strategy, development and oversees execution of programs.
  • Ability to identify and react quickly when an account is at risk and respond appropriately.
  • Leverages a strong network by proactively engaging clients in dialogue about business issues.

 

Staff/Self Management

  • Responsible for daily supervision of subordinates both professional and administrative.
  • Is responsible for staff allocation of client work.
  • Documents all performance/personnel issues and reports them to human resources and supervisor as appropriate.
  • Is recognized as a strong manager from both a client and staff perspective.
  • Knows the tools, proprietary insights and methodologies within H&K to best serve clients so work is not duplicated.

 

Financial Management

  • Oversees monthly and/or weekly budget status reports as part of budget tracking process.
  • Shows strong financial accountability by building client and colleague team commitment to achieve impact resulting in high financial returns for both the client and H&K.
  • Holds self and others accountable to key financial levers: e.g., pricing, utilization, return on investment.
  • Reviews monthly JSRs, approves budgets, client programs and invoices.
  • Manages client budgets.
  • Ensures team understands and meets account profitability goals.
  • Works with financial staff to follow-up on past due invoices.

 

New Business

  • Actively involved in business development and assumes a greater role in bringing in new business.
  • Proactively identifies opportunities with existing clients to identify and uncover potential opportunities for growth beyond the scope of current assignments.
  • Responsible for helping to develop new business strategies and group goals.
  • Works with ADs and Ds to help clients see H&K value by assisting with closing high impact projects.
  • Assists in preparing new business proposals for new and existing clients and participates in presentations.
  • Demonstrates solid presentation skills, including ability to communicate and sell ideas to prospects.

 

Staff/Self Development

  • Participates in H&K training program.
  • Supervises training of subordinates and leads training where appropriate.
  • Continues participation in networking activities by attending a minimum of two networking activities or events per month.
  • Work with ADs and Ds to help junior staff find opportunities that will challenge them and advance their careers.
  • Proactively gives informal constructive feedback to subordinates on a regular and timely basis.
  • Responsible for mentoring subordinates.
  • Begins to identify industry and area of expertise in terms of future leadership roles and position within H&K.

 

Firm Promotion

  • Seeks and exploits high visibility opportunities to enhance reputation by promoting the firm as appropriate, including identification of relevant outlets to publicize/promote current accounts and activities.
  • Assumes greater responsibility for promoting H&K and activities within agency.
  • Actively involved in process of entering office for awards (local, state and national level).

Others

Any additional works assigned by company.