Digital Account Manager

Direct & digital Riyadh, Riyadh


Description

Position at Hill+Knowlton Strategies

JOB DESCRIPTION

JOB TITLE: DIGITAL ACCOUNT MANAGER: LEVEL 2 REPORT TO: ACCOUNT DIRECTOR 

ROLE:

  • Responsible for creating and delivering campaigns, projects and annual activity for clients, with a particular focus on digital expertise
  • Serves as the day-to-day manager in executing communications plans on select accounts
  • Independently supervises junior team members
  • Regular responsibility for leading small new business pitches, or working collaboratively on larger new business pitches
  • Ensuring best in class quality of digital work and supporting an integrated culture across UAE teams, working in collaboration with practice areas
  • Independently supervising junior staff and content production to deliver best in class work 

SKILLS + COMPETENCIES 

People

  • Responsible for daily supervision of junior staff; key liaison between junior and senior staff
  • Delegates effectively, knowing what tasks should be done by team members and assigning them
  • Manages time effectively, meets deadlines, pays attention to detail
  • Works with line manager to address personnel issues
  • Emerging leadership skills
  • Training and coaching on digital skills across UAE
  • Works in an integrated manner with all office team members 

Consulting

  • Works with the Account Director to develop integrated campaigns, strategies and plans
  • Primary day-to-day contact for select clients
  • Increasing digital and integrated campaign work for target clients across the business’ different practice areas
  • Develops and delivers training for clients as needed
  • Oversees quality control and ensure approvals are obtained on all appropriate activities
  • Manages accounts independently 
  • Demonstrates clear understanding and interest in client’s business
  • Able to identify, understand and resolve client issues as well as pre-empt them
  • Earns client trust by meeting deadlines and being a proven and respected adviser
  • Confident presenter
  • Demonstrates creative and strategic thinking
  • Serves as liaison between client and other H+K regional offices as needed 

Business Acumen

  • Has knowledge and understanding of client contracts and is responsible for meeting and managing agreed deliverables
  • Demonstrates financial accountability by managing client and colleague team commitment
  • Identifies incremental business opportunities on current accounts, with focus on campaigns, reporting or digital activation
  • Researches and prepares new business proposals and participates in presentations
  • Builds a strong network, expanding media and industry contacts 

QUALIFICATIONS:

  • University degree
  • 3-5 years agency experience