Homecare Specialist

Homecare Kalamazoo, Michigan


Description

About Heritage Community of Kalamazoo:

Don't just find another job, build a career with Heritage Community of Kalamazoo!

Here our work is people, making the wisest and oldest amongst us feel treasured, safe and fulfilled. To accomplish this goal, we make sure every employee knows they matter and are valued.

Job Description:
  • Engage clients and families with warmth, patience and dignity
  • Build a personal relationship with each client
  • Offer 5-star service and a resort-level cleanliness and meal preparation to clients
  • Effectively communicate changes in client condition to the Client Care Manager
  • Maintain accurate, required paperwork and turn into the office timely
  • Deliver impeccable customer service at every level, in every interaction with clients
  • The ability to look for and deliver moments of hospitality

Job Requirements:
  • 3+ years previous Homecare experience or C.N.A. required
  • Proven history of excellent customer service (measured in the interview)
  • Proven knowledge of exceptional cleanliness standards (measured in the interview)
  • Proven knowledge of elevated meal planning and preparation (measured in the interview)
  • 85% score or higher on the Skills Test given by Client Care Manager
  • Positive, professional attitude and approachable demeanor
  • Willingness to work extended shifts (6+ hours daily) to provide consistency for clients
  • Ability to become CPR certified

Education:
3+ years previous Homecare experience or C.N.A. required