Customer Promotions and Experience Coordinator – Europe and Africa.

Marketing Uxbridge, United Kingdom


Description

Position at Herbalife UK

Customer Promotions and Experience Coordinator – Europe and Africa.

Uxbridge based. 

Full time / Permanent

Preferred Customer Experience is a brand-new strategy with HN having a more direct connection with loyal Members through promotions, communications and their overall experience. This role joins this exciting new division to engage the segment through customer type promotions and rewards programme.

We are seeking an individual with a flair for the creative coupled with an inquisitive nature. You will be working closely with internal teams and our customers to look at the journey they go on to become, and grow, with Herbalife.

The role will involve:

  • Assisting in the development and implementation process for customer promotions.
  • Develop supporting materials like brochures, flyers, scripts, videos and field communication
  • Research among sales force and competitors’ promotional activities
  • Provide project status updates and analytical review of promotions performance
  • Brief and liaise with Sourcing & Operations with physical rewards; working with Technology team to drive and implement digital rewards
  • Oversee future strategy and direction with digital loyalty programme

We are looking for someone inquisitive and proactive, who can explore customer behaviour and look for the opportunities in the data, the gaps and our options for improving their experience.

Requirements

Ideally you will have experience in customer journeys or promotion activities. Possibly having worked in a marketing role you will have experience with content creation perhaps loyalty programmes.

Highly analytical, you will be methodical, skilled at prioritising and comfortable building strong working relationships across a geographically diverse business.

 The Package

Competitive salaries, company pension, holiday pay, discount on Herbalife products, service award scheme, free nutritional shakes at work, and much more.

How to Apply

If you want to be part of a dynamic business that values people as individuals as well as inspires and motivates its employees to succeed and expand their talents apply online now via the link.

Please note that if successful, Herbalife will be checking references and qualifications before start date.