Practices & Compliance Advisor
Practices & Compliance Advisor
Uxbridge UB8 1HB
At Herbalife Nutrition, we are currently looking for a Member Business Practices & Compliance Advisor (MPC Advisor). The MPC team is tasked with positively supporting and resolving issues that arise from our members use of advertising and online marketplaces. This team oversee the compliance around our channel distribution, memberships, ethics, advertising and refunds & compliance.
This role is a key role in ensuring the Herbalife brand is protected and portrayed in the correct and ethical manner in which it operates.
Expectations for the role:
In this role, you will be maintaining communication, correspondence, files, policies, procedures, reports and dissemination of information for our UK Members and, where required, Europe North or EMEA. This role involves, compiling distributor data and information, requesting and reviewing reports, Internet based research, undercover research, collection of evidence and production of summaries. Also, the role provides online training and guidance to both members and staff where necessary.
We are looking for someone who can conduct investigations into issues delegated by the Manager, ensuring that all follow-ups and correspondence is conducted efficiently and effectively.
What we need from you:
As part of the Member Business Practices & Compliance team the successful candidate will be a friendly and approachable point of contact on MPC issues for all Herbalife staff and members. We would need you to achieve in-depth knowledge of the processes and procedures by which issues must be addressed and the skill set, presence, logic, decision making and diplomacy required to resolve such issues with the minimum negative impact, and where possible with positive (WOW) impact
We will need to see:
- Investigative skills
- Skills on presentations and education
- Strong logic and problem solving with ability to innovate
- Strong quality, results and detail orientation
- Good verbal, written and presentation skills
- Ability to communicate at most levels and across diverse cultures
- Ability to maintain sensitive, confidential and privileged information
- Ability to meet and maintain deadlines and prepare all manner of correspondence and reports at all stages of investigation or file management
- Additional EMEA language an advantage
Herbalife offers competitive salaries, company pension, holiday pay, medical and dental insurances, discount on Herbalife products, service award scheme, free nutritional shakes at work, and much more.
About Herbalife Nutrition Ltd.
Herbalife Nutrition is a global company that has been changing people's lives with great nutrition products and a proven business opportunity for its independent distributors since 1980. The Company offers high-quality, science-backed products, sold in over 90 countries by entrepreneurial distributors who provide one-on-one coaching and a supportive community that inspires their customers to embrace a healthier, more active lifestyle. Through the Company’s global campaign to eradicate hunger, Herbalife Nutrition is also committed to bringing nutrition and education to communities around the world.
For more information, please visit IAmHerbalifeNutrition.com