Customer Service Representative with Portuguese

Customer Service Krakow, Poland


Customer Service Representative with Portuguese

Herbalife Nutrition GBSC Krakow

About the role:

This position gives you an opportunity to deliver the highest levels of customer experience in accordance with our standards and targets. You will respond timely and effectively to our Clients and Distributors queries via all channels of communication and assure proper data maintenance. You will support technical and ad hoc project roll outs, including requirements gathering and user acceptance testing. You will be an Ambassador of Herbalife Brand in line with corporate values and EMEA goals to assure the brand image is maintained.

Our requirements:

  • An outgoing and positive attitude
  • A strong desire to making a positive contribution to the team internal customers and Members
  • High ability to coach, educate & positively influence Members
  • Fast learning with experience of change management
  • Self-motivation and great organizational skills
  • Outstanding verbal and written communication skills
  • Excellent interpersonal skills
  • Command of the English language
  • PC literacy is essential
  • Ability to work independently and as part of a team
  • Experience in customer service role is a big plus.

We offer:

  • Company laptop,
  • Personal development opportunities and access to online training environments: GoodHabitz and LinkedIn Learning,
  • Hybrid work (2 days/week in the Office),
  • Attractive salary, bonuses and benefits package including Luxmed VIP medical package, MyBenefit System (Multisport or Cafeteria), private insurance, entertainment events and many others,
  • Good atmosphere at work and comfortable working environment with company products and game corner,
  • International environment,
  • Chance to share your ideas and continuously improve our processes,
  • Opportunity to build up your expertise through coaching, soft skills and training sessions.

Who we are:

Herbalife is a global nutrition company that has helped people pursue a healthy, active life since 1980. Our nutrition, weight-management and personal care products are available exclusively to and through dedicated independent Members in more than 90 countries.

Our company offers a culture focused on people, their needs, relationships and career to help expand talents and a chance to change lives:

For 40 years, we've known that good nutrition leads to a better life. If you're ready to help us on our mission for nutrition, we want to hear from you today.

How To Apply

If you want to be part of a business that values people as individuals as well as inspires and motivates its employees to succeed and expand their talents please apply via the link below: