Partner Veterinarian - Northern Liberties Philadelphia

Veterinary Care Philadelphia, Pennsylvania


Description

 

Partner Veterinarian

Northern Liberties, Philadelphia

 

 

Heart + Paw is looking for Partner Doctor to lead our team as an be an integral part of how we are reimagining petcare for pets and pet parents at our Northern Liberties location which will be opening this summer.

 

If you have a proven track record of leading others, a strong understanding of running a practice, and are passionate about providing profession-leading preventive care by high standards of veterinary medicine and will excel in a collaborative environment where you are significantly rewarded for success, are encouraged to grow and pursue professional interests, and take the time to practice veterinary medicine in a patient centered way, then we want to talk to you! 

 

Position Description

Our ideal candidate will be client centric, have a deep appreciation for the human-animal bond pet parents have with their pets, be passionate about embracing low stress handling philosophies and methodologies in patient care, be enthusiastic about giving back to and building a relationship with the local community, be comfortable with the need for adaptability, and have at least 2 years of clinical experience in a companion animal practice.

 

Your Day to Day

The Partner Doctor is the primary leader at our pet center with direct oversight of employees and all services provided.  The Partner Doctor is responsible for ensuring that all services meet the appropriate standards of care (as defined by state practice act and Heart + Paw).  She/he will be responsible for providing quality veterinary care and leading day to day operations in a way that is focused on a client/pet centered approach to veterinary care.  She/he will also be an integral component in building the success of the Heart + Paw center as well as the entire Heart + Paw brand. 

  • Practice veterinary medicine in compliance with local, state, and federal guidelines along with any Heart + Paw quality standards.  Assure that all associate veterinarians do the same.
  • Serve as a role model and champion of the Heart + Paw brand.
  • Serve as resource for other pet centers within the Heart + Paw community as applicable.
  • Oversee the care of all pets in the center, encouraging collaboration and communication across center services and championing low stress handling philosophies and methodologies in pet care.
  • In partnership with the Pet Center Director, hire and train pet center employees to deliver excellent pet care and an outstanding client experience.
  • In partnership with the Pet Center Director, oversee proper use and maintenance of all center equipment and facility cleanliness and adherence to brand standards.
  • In partnership with the Pet Center Director, create a positive and collaborative working environment for all center employees.
  • Partner with Heart + Paw leadership and the Center Director to manage all employee issues (scheduling, communication, development, discipline).
  • Provide effective communication between pet center and Heart + Paw leadership.
  • Participate in planning, budgeting, and review of pet center financial performance. 
  • Provide a quarterly business review and plan to Heart + Paw leadership.
  • Partner with Heart + Paw leadership to deliver outstanding financial results for pet center.
  • Lead development of medical, technical, and communication skills of all center employees.
  •  Serve as a mentor and resource to all associate veterinarians.
  • Take lead in marketing pet center in community in partnership with Heart + Paw leadership.
  • Promote and practice top quality preventive care.
  • Lead the veterinary hospital team through daily patient caseload and direct center employees in a positive and efficient manner.
  • Communicate with clients in a positive and efficient manner, utilizing Heart + Paw technologies available (Telemedicine, texting, emails, etc.)
  • Address and resolve client concerns arising from care provided in center.
  • Develop and maintain positive and lasting relationships with clients and community.
  • Promote all center services (grooming, day care, boarding, retail)

 

What You Will Bring to Our Team

The first choice talent for our Partner Doctor position must be a licensed veterinarian (DVM/VMD or equivalent) in good standing with the applicable state veterinary board.  She/he should have 4-5 years of clinical experience with 2-3 years of hospital level leadership (coaching or mentoring others, leading medical areas of focus) and excellent client communication skills. 

He/she will possess the following core competencies:

  • Strong interpersonal skills and excellent reputation with doctors in the community.
  • Consumer-centric mindset with proven ability to bring, build, and retain a strong client base.
  • Strong interest in the use of technology to advance the practice of veterinary medicine and the pet/pet parent experience.
  • Highly collaborative and able to deal with ambiguity as well as learning on the fly.
  • Skilled in business acumen with the ability to drive financial results through quality veterinary medicine and proven ability to build a practice. 
  • Proven leadership experience within clinical practice.
  • Fear Free and HABRI certification or desire to become certified. 

 

Meet Heart + Paw

Heart + Paw is an integrated pet care company serving pets and their parents.  Bringing together a tailored physical space and digital experience designed for the dynamics between pets, their parents, and the care team, our centers serves the modern dimensions of pet parenthood.  Heart + Paw will offer veterinary care, grooming, day care, boarding, retail, and other complementary services at its centers.  Thoughtfully designed, digitally enabled and powered by the best and the brightest, Heart + Paw will be the destination for pets and their parents. 

 

We are designed to be a destination – for pets, pet parents, and our team.

We know that our spaces impact our lives.  Our space will reflect our core values and include thoughtful details like natural light, a greeting bar, and transparent visibility to our services to make pets and their parents feel welcome from the first step.  With pets at the center, our design elements and pet care techniques embody the leading edge of research in low stress handling including unique exam rooms and an experience tailored for feline visitors.

Our elevated experience extends beyond pets and pet parents to our entire team.  Each center will be newly built with modern equipment and there will be spaces designed just for our teams including a well-equipped breakroom, ample office space, and private employee-only bathroom.

 

Our differentiation

Heart + Paw was founded with the belief that pet care providers have the noblest hearts yet often struggle with the demands of delivering high quality care to others while maintaining their own personal well-being.  Our entire team is committed to creating a new employee experience, one that allows the dedicated veterinary care provider to do both.

With our extensive veterinary background, we have put a great deal of thought and resources into every aspect of the employee experience: physical space, compensation, benefits, technology, equipment, caseload, and staffing.  We believe the employee experience is an essential part of petcare reimagined.

 

  • Compensation + benefits Highly competitive package including an excellent base salary + production, merit, bonuses, profit sharing, short and long-term disability insurance, health benefits, continuing education, and retirement savings. 
  • Priority on well-being - Closed to veterinary appointments on Sundays, flexible scheduling, and a caseload that allows our team to spend more time with pets and their parents to offer an elevated experience.
  • Technologically forward Leading edge technology in our highly interactive client-facing mobile app, information management system, and other technologies that enhance your ability to deliver high-quality medicine and a best in class client experience.
  • Leading edge equipment Digital dental radiography, Doppler, portable ultrasound, and lift tables. 
  • Opportunity to lead Empower you to do what you do best, be a leader where you are and function at the top of your training and expand your capabilities in interest areas that will give our clients more choices.
  • Freedom in a framework Freedom to individualize how you achieve success.  From developing areas of special interest in general practice to customizing schedules, formulary selections, and choice of referral and emergency service partners, we provide the team the ability to influence these choices for their centers.

This is petcare reimagined.