Sr. Program Manager/Business Analyst

Information Technology New York, New York


Sr. Program Manager/Business Analyst

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The Senior Program Manager/Business Analyst will operate within the Product Management team as the liaison between the business and IT development to support various systems that facilitate the organization's key operations. 

         Work with the Development and QA teams to ensure timely and accurate reporting on all projects

         Manage and drive project schedules, estimates, and budgets

         Monitor and report to business partners and management on the status of project efforts, identifying issues that inhibit the attainment of project goals, and implementing corrective actions

         Develop detailed requirements documents based for approved projects with the understanding that requirements drive development and testing

         Ensure all documentation (new development and maintenance) is complete, understandable and accessible

         Provide functional direction and clarifications as needed to the development teams

         Provide testing and review support to the QA group and the users during UAT

         Observe and enforce established IT controls for all change requests that need to be migrated to production environment

         Lead in problem analysis and provide assistance in the resolution of system issues

         Support strategic planning of systems and business processes

         Work with data and integration architects to coordinate business requirements 

 

Requirements KNOWLEDGE, SKILLS, & ABILITIES REQUIRED: 

         7+ years of Project Management, Product Management, and Business Analyst experience, driving successful projects to completion and gathering and analyzing business requirements in order to meet strategic goals 

         Strong communication skills (verbal and written) with the aptitude to communicate effectively in both individual and group settings regardless of audience 

         Results driven, and take appropriate steps to achieve goals while taking ownership of situations as needed 

         Proven ability to deliver timely, accurate work products and demonstrate good follow through 

         Experience driving change and innovation by improving work product or process, and challenges established norms where appropriate 

         Proven ability to build supportive and constructive relationships within and outside of the organization; takes the lead in inspiring others to work together for mutual benefit 

         Excellent organizational skills with the ability to multi-task, prioritize and manage time effectively while also ensuring accuracy of work through attention to detail 

         Strong knowledge of enterprise class software requirements including security, usability, and UI consistency

         Strong working knowledge and experience with business modeling and UML activity models or some other equivalent 

 

EDUCATION & EXPERIENCE: 

         B.S. in Computer Science or Information Systems or equivalent experience 

         Excellent written and oral communication skills 

         Ability to present ideas in business-friendly and user-friendly language 

         Excellent interpersonal skills 

         Ability to integrate and execute in a matrixed, team-oriented, open and collaborative environment 

         Ability to work independently and as a team member 

         Exceptional analytical, conceptual and problem-solving skills 

         Ability to prioritize and execute tasks in a high-pressure environment 

         Strong customer service orientation