Atlassian Systems Administrator - Madrid, Spain

Information Technology Madrid, Spain

Primary Function of this Position: 
As a member of Information Systems Application team, Sr. Atlassian Systems Administrator will understand as-is processes, identifying gaps, gathering requirements, process re-engineering, and then configuring and customizing applications to meet the requirements. Sr. Atlassian Systems Administrator must have extensive experience in managing, upgrading and tuning Atlassian systems (Server JIRA, Confluence, Crowd) in on-prem and AWS setup    

Qualifications/Job duties

  • Support JIRA/Confluence/Crowd administration
  • Active role in upgrading JIRA/Confluence/Crowd
  • Occasional scripting using Scriptrunner
  • Support single sign on integration with JIRA and Confluence
  • Managing AWS infrastructure for JIRA
  • Support integration of JIRA and Confluence with other systems
  • Administration and support of AWS hosted Web applications and infrastructure
  • Continual evaluation of existing stack in order to maintain optimal performance, availability and security
  • Excellent analysis, communication & problem-solving skills
  • Detail-oriented individual with the ability to rapidly learn and take advantage of new concepts, business models, and technologies
  • Ability to follow an agile or iterative software development methodology
  • Highly motivated, a quick learner, to work independently or on a team and drive solutions with minimal supervision
  • Partner with the client group to understand their requirements and issues
  • Facilitate workshops, capture and analyze requirements and decompose high-level information into details
  • Illustrate key concepts through process descriptions, workflows and other visual diagrams
  • Collaborate with subject matter experts to establish strategy / vision and analyze business tradeoffs
  • Conduct fit gap analysis and develop proposed solutions
  • Work with cross-functional IT groups on resource requirements and estimates
  • Ensure all necessary parties are communicated to in a prompt and efficient manner


Must have Skills & Experience

  • Bachelor's Degree in Computer Science or related field
  • 5-7 years of system administration experience of Atlassian systems (Crowd, JIRA server, Confluence)
  • Experience in upgrading Crowd server, JIRA Server, Confluence Server
  • Seasoned Linux administration skills and AWS administration
  • Experience in Tomcat server configuration & tuning, JVM tuning, Apache and Nginx server configuration/administration
  • Basic database administration skills
    • Patching of JIRA instance in AWS
    • Managing and implementing Disaster Recovery strategies
    • Developing monitoring of JIRA in AWS
    • Configuration - Networking and Firewall configuration
  • Scripting experience using Scriptrunner for JIRA/Confluence
  • Experience developing custom plugins for JIRA/Confluence


Why Guidewire?

Guidewire exists to deliver the industry platform that P&C insurers rely upon to adapt and succeed in a time of accelerating change—and to ensure that every customer succeeds in the journey. We provide the software, services, and partner ecosystem to enable our customers to run, differentiate, and grow their business.

Guidewire InsurancePlatform is the P&C industry platform that unifies software, services, and partner ecosystem to power our customers’ business. InsurancePlatform provides the standard upon which insurers can engage their customers, optimize their operations, drive smart decisions, and innovate quickly. We are privileged to serve more than 350 P&C insurers in 32 countries. We invest heavily in R&D to build a technology platform that combines three elements—core processing, data and analytics, and digital engagement—to enhance insurers’ ability to engage and empower their customers and employees.

Guidewire Software Inc. provides equal employment opportunities to all applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. All offers are contingent upon passing a criminal history and other background checks where it’s applicable to the position.