Description

Greenberg Traurig (GT), a global law firm, has an exciting full-time employment opportunity for a Collections Specialists in our Dallas, Houston or Austin office. We offer competitive compensation and an excellent benefits package. 

Position Summary:

As a key member of the Revenue Management department, the Collections Specialist will interact with all levels of attorneys, clients and staff to effectively drive the collection process. 

Duties & Responsibilities:

• Responsible for daily functions of collection efforts, including inventory review, regular consultation with attorneys to review issues related to A/R and determine best strategy for collection
• Meets with Billing Attorneys on a monthly basis to review aged investment balances and provide written status of investment amounts to local and firm management
• Develops and prepares collection and A/R related reports; account reconciliations
• Prepares internal reports for billing attorneys, monitors high risk accounts
• Evaluates and implements best practices for collection efforts, including contacting clients regarding payment.  Assesses the collectability of outstanding amounts due from clients
• Understands practice groups and billing processes for each client
• Reviews and analyzes short payments and resolve in timely manner
• Proactively and efficiently communicates A/R information to office and firm management

Skills & Competencies:

• Highly effective communication, analytical and negotiation skills
• Extensive knowledge of collections, billing and e-billing processes
• Knowledge of billing system to assist with basic billing, which goes hand-in-hand with the collections role.
• Excellent oral and written communication skills required
• Strong project management and organization skills a must
• Ability to work easily with broad range of people and companies, including frequent and ongoing contact with attorneys, staff and clients
• Maintain strict confidentiality
• Ability to work independently, in an organized fashion and ability to manage multiple projects
• While performing the duties of this job, the employee is occasionally required to walk from work station, to desk or to go to various offices to retrieve assignments.  This position may also be sedentary and require the employee to sit for extended periods of time
• Position also requires the ability to work under pressure to meet strict deadlines

Qualifications & Prior Experience:

• Minimum five (5) years of collections experience, preferably in the processional services industry (legal, accounting, insurance, health care)
• Knowledge of Aderant is a plus
• E-billing software experience
• Customer service oriented, professional, proactive and able to meet tight schedules and deadlines.
• Bachelor’s degree preferred, in finance, accounting, business or related area
• High level of proficiency in MS Office applications, and the ability to learn new software applications, particularly those related to e-billing software
  
  
  Greenberg Traurig is an Equal Opportunity Employer and committed to diversity and inclusion in the workplace. Individuals seeking employment at Greenberg Traurig are considered without regards to race, color, religion, sex, sexual orientation, gender identification, national origin, age, marital status, ancestry, disability, veteran status, or genetic information, among other protected bases.
  
  Exemplifying our commitment to promoting inclusion and equity across our platform, the firm participates in the Mansfield Rule Certification Program (Mansfield). Mansfield, which is facilitated by The Diversity Lab, focuses on equal opportunity, fairness, and inclusivity. The Mansfield requirements are anchored in the consideration of expanded talent pools considered for select positions and open roles within the law firm and the implementation of and access to transparent processes. Utilizing the Mansfield framework, the firm’s progress and outcomes are measured and documented through Mansfield Certification Plus Metrics. In 2023, GT achieved Mansfield 6.0 Certification Plus. We are excited about our ongoing participation in Mansfield given the program’s alignment with the firm’s commitment to opportunities for advancement that are inclusive for everyone. Providing your data during the application process helps us with achieving our goals and with meeting reporting/record-keeping obligations under federal and state law and other legal requirements. Providing your data is entirely voluntary and will not be considered in the hiring process or thereafter. Any information that you do provide will be treated confidentially.