Operating Company

GroupM

Job Title

People Advisor / People Operations Advisor

Department / Team

People Operations, Human Resources

Reporting To

Head of People Services (People Operations)

Direct Reports

Between 1 & 3 People Coordinators

Location

GroupM Red Lion Square, London

About GroupM

GroupM is the world’s leading media investment company responsible for more than $48B in annual media investment through agencies including Mindshare, Essencemediacom, Wavemaker and m/SIX, as well as the outcomes-driven programmatic audience company, Xaxis.  GroupM creates competitive advantage for advertisers via its worldwide organization of media experts who deliver powerful insights on consumers and media platforms, trading expertise, market-leading brand-safe media, technology solutions, addressable TV, content, sports and more.

Discover more about GroupM at www.groupm.com. 

The Role Objective

The People Advisor is responsible for partnering with the business to support line managers in motivating

and engaging the workforce, treating people as individuals and ensuring fair access to opportunities.

You will have a wide-ranging brief to maintain and develop effective working relationships across

the organisation, creating a trust-based culture that drives long-term performance.

A key part of the role is being able to lead a small team of 1-3 People Coordinators handle a fast moving, constantly changing environment with a smile! This role is central to maintaining a cohesive and positive working environment within the HR team, so being hands on and ready to help with whatever comes up is essential.

Responsibilities

• General day to day queries and escalation point of contact for all employee queries - management of the

team shared inbox (prioritising tasks for payroll and HR - sorting in addition to dealing with queries such as reference requests / PO’s etc.)

• Ability to lead a small team of People Coordinators for your respective business area.

• Responsible resource planning amongst your team to ensure business-as-usual and projects are completed at a high level and on time.

• Checking contracts of employment and new starter packs, ensuring roles are fully authorised and

necessary details are completed; ensuring correct accompanying forms and documents are enclosed

and returned.

• ER advice to managers and action performance improvement plans, and low level disciplinaries and

grievances

• Input/ check the monthly payroll

• Responsible for all HR administration for your respective business area.

• Workday upkeep and cleansed data – to ensure all payroll amendments are tracked in Workday

accurately and in real time.

• Lead visas, mobility and immigration processes with advice from Mobility

Partner/WPP/Fragomen

• Keep up to date on all Employment Legislation and update policies and procedures with

any changes

• Managers guidelines creation and updates

• Family pay and process conversations with employees

• Lead audit, SOX and GDPR compliance

• IR35 & Yuno Juno

• Exit interviews, and feed in BP/Head of for discussions with stakeholders - follow up with

GreatwithTalent surveys

• Action and compliance around Audit, Sox and GDPR

• Good understanding of all HR policies, processes and systems

Data

• Responsible for the accurate inputting and maintenance of data resources and managing the HRIS

• Collate data quarterly for quarterly index reports to be shared with key stakeholders

• Generate ad hoc report from our HRIS to support the HRBP and managers with business information

Other responsibilities may include (depending on capability and career):

• In conjunction with the HRBP, manage the GroupM maternity, paternity, shared parental leave and adoption leave process, ensuring this is compliant with relevant company policies and legislation. Responsible for the preparation of required monthly, quarterly and annual reporting for GroupM and WPP including ad hoc reports as required for various stakeholders within the Company.

• Maintenance and updating of HR related systems.

• Contribution to the generation of ideas and assist the wider HR team and Head of HR in the delivery

of HR projects and initiatives across the Company.

Skills and Behaviours

• Have a proven track record as a pro-active and self-motivated HR professional seeking to implement the skills you have gained throughout your career to date.

• Be able to demonstrate sound influencing skills.

• Line Management / Mentoring experience leading a small team of People Coordinators.

• Possess the ability to use good judgement when advising the business on appropriate actions.

• Demonstrable current generalist HR knowledge in employee relations, performance management, organisational change, reward and recognition and employee legislation.

• Ability to analyse information and present it in a concise and impactful manner.

• Ability to deal effectively with change and ambiguity.

• Confidence in building relationships with all levels of staff.

• A compelling communicator, persuasive and confident in your client management and presentation technique.

• Excellent written and oral communication skills.

• Driven to achieve results and takes accountability.

• Works collaboratively – recognises the value and responsibility of working in a team and seeks to maintain and build effective relationships both internally and externally.

•  Deals constructively with frustration and pressure, maintaining a professional and positive manner.

• Experience using HR systems (Workday) desirable.