Global Account Lead H/F

Comms/Strategic Planning Paris, France


Position at MediaCom

Nous recherchons une personne rare pour ce poste de Directeur(rice) de clientèle luxe.
Un charisme, une présence capable de porter un groupe de luxe de premier plan dans sa stratégie de communication plurimédias à l’international :

– 10/15 ans d’expérience en agence à l’international
– Expérience des médias On et Offline, digital, social, search…
– Expérience des marchés asiatiques
– Bilingue anglais, multiculturalisme
– Expérience du luxe et passion pour ce secteur
– Management d’une équipe
– Apte à challenger un client déjà très présent sur le digital
– Apporteur(se) de solutions, dynamique et créatif(ve)

The world of luxury is experiencing significant changes due to fluctuating macroeconomics, a changing clientele and emerging paths to purchase fuelled by an evolving digital landscape. For these reasons, Richemont have appointed MediaCom to help deliver profitable and sustainable growth Richemont Maisons deserve. We promise a step-change in the performance of Richemont’s marketing activity through providing more effective and more efficient communications that will faithfully convey the incredible heritage of Richemont Maisons while meeting their clientele’s changing behaviours and rising expectations. With your help, MediaCom’s transformative Systems Thinking approach will redefine Richemont communications, evolving the ways of the past and building on today to achieve new levels of excellence.

We are looking for someone to be an invaluable and trusted business partner to clients and who:
• Truly understands the luxury sector and specific client needs
• Knows when to involve senior leadership and specialists from other functions
• Has the ability to balance the conflicting interests of different clients and regions (globally, locally, procurement, financial, etc.) in a respectful and culturally sensitive manner
• Manages overall scope of work and ensure balance between client and agency needs
• Ensures the right people are in place to oversee alignment and quality of global and local media strategy as well as flawless execution of media deliverables
• Sets standards for delivery and holds appropriate team members accountable for overall quality control
• Has overall quality control including identification and resolution of any issues before they become major issues
• Brings a Systems Thinking mindset to the client and team and establishes the earlier involvement of MediaCom within the strategic planning process
• Oversees/understands the whole planning process; from audience insight to planning and execution
• Manages the business to insure commercial success for the agency, managing revenues and meeting revenue targets
• Ensures contractual commitments are met
• Ensures client needs/reporting are met
• Introduces new ideas and ways of working
• Provides inspirational mentoring and frequent feedback about job performance in addition to yearly appraisals – both for central and local key people/star performers
• Is an inspirational and motivational lead. Actively promote team achievements with clients and internally
• Understands how to navigate the network and develop the right connections within the network across markets, regions and functions