Communications Assistant

Entry Level: Recent Graduates and Students London, England


Position at GroupM

Greenhouse GroupM is an independent, full-service media agency set up to service Lloyds Banking Group and its leading high street, retail banking brands: Lloyds Bank, Halifax, Bank of Scotland and Scottish Widows.  There are 3 key ingredients we look for in people wanting to join the Greenhouse: Enthusiastic, Expert and Organised. We believe these three qualities are important for all our people, our agency and will help us build the best client relationship in the business.


About the role

In simple terms what is Communications Assistant?

We are looking for an energetic, interesting and interested new Communication Executive with a passion for marketing communications to join the Lloyds Bank and Bank of Scotland Communications Planning team. The role requires delivery of effective and accurate support to the team in a fast-paced environment as well as an inquisitiveness and enthusiasm for helping to build famous, integrated, and measurable communications strategies for the brands in 2018.

Key Responsibilities


  • Rapport. Ability to build and maintain agency, client and media owner relationships and represent the agency professionally. Demonstrate knowledge of your client’s industry sector and their competitors. Someone clients value and want on their business.
  • Ambassador. Represents the company in a professional manner to clients, media owners and suppliers and can build strong relationships.  Champions and is an example of the Greenhouse values. Has high level of enthusiasm, cares about the business and wants to make a difference.


  • Best in Class Planning. You will work with your Manager and Director to produce and where appropriate present strategy and rationales, media plans, and results and monthly and quarterly performance reviews to clients. Actively seeks to understand the owned, earned and paid media marketplace and gain a full understanding of channels and their strengths and weaknesses to create clear rationales for channel use. Uses proprietary planning and research tools to collect, interpret, and format information relating to client’s business, brand, consumers, and competitive marketplace. Will be responsible for regular audience analysis and competitive market reports, using TGI and Nielsen competitive tools. Can create a good, thought through deck with help from colleagues.
  • Values ideas.  A creative ‘bright spark’ constantly coming up with ideas.


  • Operational Management. Contributes fully to the work of the team in servicing its clients. Ensures all client requirements are met and surpassed, executing requests in a timely, professional, and efficient manner. Carries out all client related administrative tasks with care, efficiency, and thoroughness. Strength in collecting, interpreting and formatting information about the client’s business and brands, consumers, and the competitive marketplace. Completes timesheets daily and accurately. Effectively prioritises tasks.
  • Smart Briefing. Contribute to writing clear and inspiring briefs for media specialists, ensuring every brief has measurement and data-driven insight from the start.

What are the best bits about working within Communications Planning?

We are a fun and friendly team of knowledgeable Media and Communications Planners who get a kick out of turning an insight into an idea and building strong and lasting relationships with clients.

About you

What are some attributes that would be suited for this role?

Someone who is truly excited about Communication Planning and the world of media. Someone who wants to learn, not someone who just needs a job. Someone who likes people and wants to find out a bit more about what makes them tick.

Key Skills & Behaviours

  • Enthusiastic
  • Wants to be an Expert
  • Is very Organised

About us

What is the team like?

The team are experienced, able and well-liked by the clients. Their shared passion for the job gives them the drive to always ask “Why?” and push for the best briefs and ideas.

A bit about us:


GroupM is part of WPP, the world leader in marketing communications services across advertising, media buying, data investment, PR, public affairs and brand & identity, digital marketing, promotion & relationship marketing, specialist communications and more. With more than 155 companies within the group WPP employs over 200,000 people in 3,000 offices in 112 countries. For more information please visit


Application instructions

Please apply here with your CV and covering letter.

Applications go to Kitty in the GroupM Future Talent team. For any questions or technical support please email Email applications will not be considered.

A UK/EU/EEA passport with full rights to work in the UK is required.

If you require any assistance throughout your recruitment process, please call the Future Talent Team on 02071585400 to discuss your requirements.


We are an equal opportunities employer

All GroupM agencies are equal opportunities employers and welcome applications from all suitably qualified persons regardless of their race, gender identity, disability, culture/religion/belief, sexual orientation, or age.


We are an equal opportunities employer. All GroupM agencies are equal opportunities employers and welcome applications from all suitably qualified persons regardless of their race, gender identity, disability, culture/religion/belief, sexual orientation or age.