Receptionist

Entry Level: Recent Graduates and Students London, England


Description

Position at Mediacom

Purpose of the role:

  • We operate a busy switchboard and calls needs to be filtered through to the relevant person, accurately and effectively. 
  • To be efficient, presentable and act in a friendly manner on Reception 
  • To correctly place calls and answer all queries internally and externally
  • To have excellent telephone manner, multi-tasking skills along with being able to work under pressure 
  • To welcome guests into the building and inform staff of their arrival
  • To have good communications skills, be a team player and be flexible at all times
  • To be well groomed and appropriately dressed
  • To assist the Office Co-ordinator in the general running of the Reception area

KEY RESPONSIBILITIES:

Switchboard

  • To assist with all switchboard enquiries both internally and externally. 
  • Taking messages for absent people and processing promptly

Security / Visitors / Concierge

  • Meet and greet visitors
  • Ensure all visitors sign in the ‘Visitors’ book and receive a ‘Security pass’
  • Monitor and supervise incoming/outgoing traffic. This must be carried out to ensure security of the building is maintained
  • Ensure all reception staff brief ‘Security’ during changeover in the evening

Admin Desk

  • Manage the admin desk with regards to meeting room, car and courier bookings
  • To liaise with catering, facilities, and Office Co-ordinator with regards to presentation of meeting room bookings
  • Ensure the appropriate presentation equipment is available to staff when meeting room bookings are made
  • Liaise daily with catering and facilities or any changes to meeting room bookings
  • Ensure car and courier bookings are accurate and liaise with whoever necessary to ensure smooth collection of passengers and parcels

General

  • Assist in organising any promotions on reception (ie. papers, mags, displays etc)
  • To occasionally work overtime at short notice if we are short staffed
  • Work alongside despatch and security during the day
  • Ensure reception is left in a tidy state at the end of each day

We are an equal opportunities employer. All GroupM agencies are equal opportunities employers and welcome applications from all suitably qualified persons regardless of their race, gender identity, disability, culture/religion/belief, sexual orientation or age.