GroupM Careers

Support Commercial Operations Lead:

Review timesheets submitted by resources working on various product areas, following up with them to resolve any inaccurate submissions

Help ensure Talent Operations and Client Finance have accurate and timely data to run resource utilization and financial performance reporting

Support the client billing process, ensuring the team reconciles media spend and Client Finance complete invoicing in line with client agreements

Support the APAC Business Operations team with key projects to deliver on improved ways of working and efficiencies

Identify areas to streamline data, implement automation and create efficiency gains opportunities

Help the Commercial Operations Lead track adherence to Process and Quality Standards, encouraging their use, and helping resolve barriers to their adoption

Regularly share operational recommendations to improve the way we work, and help implement any necessary improvements within the team

Project Manage APAC teams, ensuring we meet client expectations on time and budget across core deliverables

Partner with Talent Operations, and attend routine resource allocation meetings, to ensure the right resource is identified and enabled to deliver work efficiently, and to resolve any resource challenges along the way

Support Business Operations Project Managers with client /partner management when requested by:

Look to identify potential issues before they happen, and with the support of the Finance Operations Lead and Client Service Leads to put plans in place to mitigate them

Help the team understand the client agreed upon service level agreements, and support them in finding ways to better manage their work to them

Be a role model and advocate for effective collaboration and communication across the cross-functional team

Bachelor's Degree 

Interest in Data Analysis, Commercials, Forecasting or Operations

Strong commercial background in managing profitability and financial planning

You have at least 1 year of experience, ideally including time within a media agency and/or from management consulting companies

You have experience working with multiple stakeholders

Experienced in being able to project manage delivery timelines 

You show curiosity in the way businesses operate, and demonstrate an ability to make recommendations on how they can change to improve business effectiveness

You have a data-driven, analytical mind, able to use it to identify root causes to complex problems

You can make decisions and resolve problems quickly and effectively

You are a very organised person, and have strong attention to detail, allowing you to bring structure to otherwise unstructured situation

You have strong spoken and written communication skills, ensuring your thoughts and needs are heard and understood

You have well-tuned relationship skills, and you’re able to use them to build rapport and influence people at all levels

You have a can-do attitude, you can multi-task and you remain calm and composed under pressure

You exude positivity and energy, and you can thrive in a fast-paced and dynamic working environment

You work best in team environments, and you are a beacon of collaboration

Bonus: You have knowledge of software and programming languages, or have a keen interest in learning. Ability or previous experience with writing Google Scripts or Python automation scripts are also a plus.

You get to work on super fun, global, iconic brands!

Entrepreneurial culture

Fun on the job, with an extremely motivated team

You will operate in a seamlessly integrated way across strategy, planning, investment, creative, business sciences and analytics, data and technology.

You will join a  world class team committed to establishing a new high water mark in the media industry. 

We are committed to the growth of our people as a means to unleash the potential of Google’s business. We are invested in whole-person wellbeing, values and behaviors that reflect our mission and purpose, and providing the tools and systems needed to do the best work of your career. This is a team empowered by limitless possibilities.

We challenge conventional thinking to build, propel, and supercharge our clients’ businesses at scale and lead our industry in critical areas such as diversity, equity, inclusion, and sustainability.  

You are tasked with big goals: building breakthrough growth for brands and leading with breakthrough thinking in our industry. Our people are at the heart of this work because their ideas will enable us to decode the intersections of people, content, and technology to bring our aspirations to life. Our success is down to our eclectic, diverse, and talented people.

This is a place for you to grow your career and expand your horizons. We are committed to building an agency culture that supports our people, puts diversity at the forefront of our operations, and creates opportunity for all. This collective culture will be our “new power” where ideas are freely exchanged, and collaboration is actively encouraged in a place where you can innovate in our hyperconnected world.