IT Systems Engineer

Information Technology Chicago, Illinois


Description

Position at Gogo LLC

IT Systems Engineer – Design, administer and support JIRA and Atlassian Confluence involving creation and management of custom, complex projects, workflows, security schemes, custom fields, dashboards and reports configurations. Install, configure, maintain, administer, and enhance Atlassian JIRA and Confluence. Provide assistance, advice, problem solving and technical information to internal customers on the supported application platforms. Provide training to the business on supported application platforms and capabilities. Support the Office 365 application suite, provide assistance and training to the business community. Install, manage and administer Jira add-ons, plugins, and extensions such as AGILE, Service Desk, Confluence Questions, Jira Email This Issue (JETI). Administer and maintain other enterprise web based applications for the environment. Create, maintain and support dashboards and advanced filters for end users reporting capabilities. Locate and define new process improvement opportunities. Systems monitoring, proactively supporting the environment and responding to alert events as required. Provide 24/7 on-call support for systems related outages. Utilize JIRA and Atlassian Confluence design, administration, data migration, maintenance and support; administration and support of web-based applications running in IIS, Java, Apache Tomcat, Windows and Linux environments; using Microsoft SQL; in cloud based infrastructure and management; engineering and supporting the Atlassian toolset; and with DevOps automation.

Requirements: Bachelor’s Degree or foreign degree equivalent in Computer Science, Information Technology or Electrical Engineering and two years’ experience in position offered or two years'  academic, research or work experience in IT or Engineering field.

Special requirements: One year of experience with JIRA and Atlassian Confluence design, administration, data migration, maintenance and support; administration and support of web-based applications running in IIS, Java, Apache Tomcat, Windows and Linux environments; using Microsoft SQL; in cloud based infrastructure and management; engineering and supporting the Atlassian toolset; and with DevOps automation.

Employer & Work Location: Gogo, 111 N Canal Street, Suite 1500, Chicago, IL 60606

Any Applicant who is interested in this position may apply at: http://jobs.jobvite.com/gogo/jobs