HR Business Partner

Human Resources Chicago, Illinois


Position at Gogo Commercial Aviation


The HR Business Partner acts as a strategic partner to several Gogo executives and their respective teams to provide leadership and counsel on a variety of people related matters.  In addition to coaching and manager development, the HR Business Partner partners with the HR COEs to drive the execution of key programs and initiatives in the areas of compensation, onboarding, performance management, succession planning, rewards and recognition, learning and development, employee engagement and leadership development within their respective business teams in support of the business’ talent strategy. 



  • Partner closely with leadership to link the organizational and workforce strategies to improve organization effectiveness, talent quality and performance.
  • Be knowledgeable about our business.
  • Identify strategic HR issues in partnership with business team leaders and support them with advice and expertise to resolve, coordinating HR resources as required
  • Coach and assist with the development of managers of people; equip managers with the necessary knowledge and skills to effectively manage employee performance and to communicate the highest standards for managers and employees. 
  • Provide insight and counseling around employee/management communications and issues; understand the internal needs of the organization and maintain sensitivity to cultural and diversity needs; align internal communications with business goals.
  • Effectively counsel leaders on significant employee relations issues and reduce potential liabilities.  Partner with legal department as needed/required.
  • Lead the performance management, talent review and compensation processes within business teams including leading the calibration process. Ensure that goals and objectives are aligned with strategy; that quarterly connection meetings occur, and that individual development plans and performance improvement plans are documented and implemented.
  • Identify training needs for business teams and individual executive coaching needs and work with Talent Management on roll-out of initiatives.
  • Lead the ongoing talent review process within business teams; assess and identify high performing /high potential leaders, ensure succession and development plans are in place.
  • Partner with other HR team members to execute and continuously improve the following HR disciplines within Gogo: recruiting; HRIS; compliance; compensation; benefits; employee relations; performance management; employee engagement; and organizational development to meet client needs.
  • Provide accurate and timely information, data and advice to managers on human resources policies practices and procedures.
  • Drives execution of cross-functional and cross-divisional HR initiatives working with other HR partners.
  • Guides, coaches, and mentors other divisional HR partners toward level of consistent partnership and service across all business teams.


  • Bachelor’s degree in Human Resources, business or related field.
  • 10+ years of experience as a HR Business Partner.
  • PHR or SPHR required.
  • A track record of providing HR consultation to senior leadership (VP+) on strategic initiatives.
  • Proven leadership capabilities.



  • Experience working at a fast growing, global, technology-oriented organization, specifically supporting cross-functional teams
  • Global HR Experience a plus
  • Experience in an environment demanding flexibility and true generalist skills.
  • Demonstrated ability to seamlessly move between senior leadership and an employee population, understanding the distinct needs and issues at all levels of an organization.
  • Demonstrated ability to partner within and outside of HR with a keen ability to develop trust.
  • Results-oriented and hands-on approach.
  • Independent thinker, possesses strong organization skills, strong customer focus and orientation.
  • Outstanding written and verbal communication skills; must be an articulate and persuasive communicator including excellent presentation skills; analytical and problem solving abilities. 
  • Strong understanding of HR programs including compensation, performance management, and leadership development.
  • Ability to multi-task, often on projects ranging from strategic business matters to complex, highly detailed projects while delivering high quality results.
  • Unquestioned integrity with assertiveness, presence, and confidence. Driver, excellent influencing skills at all levels in the organization and extreme flexibility to be proactive in a fast paced, ever changing environment. Competence in making timely, effective, principles-based decisions.
  • Ability to facilitate and resolve difficult situations.
  • Ability to deliver difficult messages with sensitivity and tact.
  • Understanding of various employment laws and their impact on HR matters.
  • Systems knowledge (HRIS, ATS, MS Office, Outlook), Workday experience a plus.

Gogo’s worldwide inflight Wi-Fi services have made internet and video entertainment a regular part of flying. We are a diverse group of technologists, marketers, strategists, and any other function you can think of- all working together in extraordinary harmony. And that’s just the beginning.

We connect the aviation industry and its travelers with innovative technology and applications, and we do it all in a high-energy environment that welcomes the next challenge. Be prepared for a dynamic ride with people who are passionate about what they’re building.

Gogo is an equal opportunity employer and works in compliance with both federal and state laws. We are committed to the concept regarding Equal Employment opportunity. Qualified candidates will be considered for employment regardless of race, color, religion, age, sex, national origin, marital status, medical condition or disability.  The EEO is the law and is available here.


Gogo participates in E-Verify. Details in English and Spanish. Right to Work Statement in English and Spanish.