Sr. Aircraft Engineering Technical Writer

Engineering Chicago, Illinois


Position at Gogo Commercial Aviation

Organize, write, edit and publish maintenance documentation (Service Bulletins (hardware/software, AMMs, and FIM/TSMs) in accordance with ATA standards and standard maintenance practices for on-aircraft (Part 145) maintenance. Provide mentoring to other team members in writing, editing activities and/or illustrations.


  • Write and/or revise, Service Bulletins (hardware/software), AMMs or FIMs as required to support Gogo’s product line using FrameMaker, Corel Draw and Adobe Illustrator. This includes:
    • Coordination of work activity, status and schedule.
    • Analyzing available source data
    • Ensure the technical accuracy, adequacy, and quality of technical publications by applying quality control processes and checks during product development; coordinating review of publication products with customers and other organizations; and classifying and tracking discrepancies noted through the review process.
  • Determine and implement the appropriate content for AMMs and FIM/TSMs
  • Mentor existing staff to create industry leading manuals and Service Bulletins Skills 
  • Position requires extensive and demonstrated knowledge of commercial aviation maintenance documentation (to support FAR part 121 maintenance activities).
  • Proven Ability to read, analyze, and interpret engineering drawings, charts, wiring diagrams, schematics, and assembly/test procedures.
  • Proven ability to work unsupervised in a highly dynamic environment
  • Advanced experience with FrameMaker.
  • Experience with illustrating programs such as Corel Draw and Adobe Illustrator.
  • Ability to provide technical direction to assigned project team(s) and perform as a technical expert on AMMs/Service Bulletins and a source of information.
  • Proven experience with commonly used concepts, practices, and procedures within commercial aviation maintenance in support of FAR part 121 repair
  • Use professional concepts and apply company policies and procedures to resolve a variety of issues.
  • Use expertise, experience and judgment to plan and accomplish goals.
  • Proven time management and organizational skills with an ability to set priorities.
  • Proven communication and interpersonal skills.Education/Experience 
  • 10-15 years’ of technical writing experience within aviation, aerospace or related experience

We connect the aviation industry and air travelers with innovative technology and applications, and we do it all in a high-energy environment that welcomes the next challenge. Be prepared to join a performance-obsessed team that is passionate about bringing the internet to every device, every flight, everywhere.


Equal Opportunity Employer/Vets/Disabled

Gogo participates in E-Verify. Details in English and Spanish. Right to Work Statement in English and Spanish.