Manager, Program Management Office

Project and Program Management Chicago, Illinois


Position at Gogo Commercial Aviation

  • Manage overall program plans for a portfolio of product lines ensuring tracking to strategic deliverables. 
  • Manage allocation of programs to team members and direct ownership of business-critical programs.
  • Ensure all project plans are up-to-date and complete with respect to schedule, cost estimations, risks, issues, and status.
  • Clear communication to all levels of the organization on status of programs.
  • Develop relationships with internal teams including Product Management, Engineering, Quality Assurance, finance, and other teams to manage inter-dependencies
  • Provide periodic updates to internal leadership and Airline customers.
  • Conduct regular cross-functional project meetings to review and update project logistics, schedule, and objectives. Assure early problem identification and implementation of corrective actions.
  • Lead discussions with project participants and stakeholders on significant future improvements or changes.
  • Research and implement lessons learned as part of ongoing best practices.
  • Take a proactive stance at all times by developing contingency plans for potential risk.
  • Frame issues, leverage strategic priorities and drive project team towards the best path forward.
  • Participate in negotiation of vendor contracts/changes, statements of work, request for proposals and proposal evaluation.
  • Interpret, translate, and flow down program requirements into the Program Plan.
  • Monitor compliance and ensure program compliance to regulatory bodies.

Required Education and Experience


  • Bachelor's degree in Computer Science, Engineering, or related discipline
  • 10-15 years of experience managing programs, 5 years in a management position.
  • Experience running programs using the following technologies:
      • Java/J2EE.
      • Web Services, Web APIs, and microservices
      • SQL and NoSQL based solutions
      • SOAP and RESTful services.
      • Cloud deployments, containers, and continuous integration.
  • Experience managing multiple software development lifecycle methodologies (Waterfall, Agile, SAFE, Dev Ops).
  • Extensive practical knowledge of program management theory, concepts, theory of constraints, critical path methodology program risk management, program scope management, program management lifecycle
  • Ability to manage multiple priorities
  • Practical problem solving and strategic thinking skills, critical thinker, and self-starter
  • Superior communications skills with all levels of employees and both internal and external customers-including presentations, negotiations, and written reports
  • Ability to work in a fast-paced environment while maintaining view on the strategic direction and being as detailed as needed. Willing and able to get down in the details “to make things happen”
  • Demonstrated ability to work successfully with demanding schedule constraints and technically challenging programs



Preferred Education and Experience

  • Experience in both start-ups and consolidated companies is preferred.
  • Wireless Telecommunication experience, Satelite and/or cellular a plus.
  • Knowledge of Avionics systems a plus.
Travel Required  – could be domestic or international.

Gogo’s worldwide inflight Wi-Fi services have made internet and video entertainment a regular part of flying. We are a diverse group of technologists, marketers, strategists, and any other function you can think of- all working together in extraordinary harmony. And that’s just the beginning.

We connect the aviation industry and its travelers with innovative technology and applications, and we do it all in a high-energy environment that welcomes the next challenge. Be prepared for a dynamic ride with people who are passionate about what they’re building. 

Gogo is an equal opportunity employer and works in compliance with both federal and state laws. We are committed to the concept regarding Equal Employment opportunity. Qualified candidates will be considered for employment regardless of race, color, religion, age, sex, national origin, marital status, medical condition or disability.  The EEO is the law and is available here.


Gogo participates in E-Verify. Details in English and Spanish. Right to Work Statement in English and Spanish.