Program Manager/ Agile SAFe Release Train Engineer (RTE)

Project and Program Management Chicago, Illinois


Position at Gogo Commercial Aviation

As the Program Manager/Release Train Engineer (RTE) at Gogo, you will facilitate the Scaled Agile Framework (SAFe) Agile Release Train (ART) processes and program execution, escalate impediments, manage risk, and help drive program-level continuous improvement. You are responsible for facilitating program level work within the SAFe framework and coordinating with all teams across the organization.

  • Lead and facilitate software teams on the ART through development and delivery, guide the transition to and implementation of SAFe.  
  • Plan and facilitate all aspects of Program Increment planning on a quarterly basis.  
  • Facilitate the Scrum of Scrum meetings, and acts as SAFE facilitator/coach at the Program level.  
  • Provide guidance in Agile, Scrum, and SAFe and leads Agile delivery teams to deliver value consistently. 
  • Support ART teams with ART Launch and Agile transformations. 
  • Serve as an expert on Agile software principles to other team members.  
  • Engage directly with stakeholders to define mission value and prioritize work and build intellectual capital in Agile techniques.  
  • Collaborate with the communities of practice, develop and conduct Agile-oriented training, and identify and deploy key metrics to enable continuous improvement.  
  • Support scrum ceremonies for the team where needed (Planning, Retrospective, Grooming & Review/Demo)  
  • Facilitate impediment resolution in a timely, cost effective manner. Act as a conduit to other teams and lines of business stakeholders  
  • Track and produce key metrics (e.g., burn-down, burn-up charts, and cumulative flow diagram) 

Required Education and Experience  

  • Bachelor's degree in Computer Science, Engineering, or related discipline 
  • 2+ years experience working in scaled Agile environment as RTE or Product Manager with a minimum of 5 teams. 
  • 4+ years experience leading Agile teams as Scrum Master or Product Owner. 
  • Experience with launching Agile Release Trains. 
  • Exposure to the following technologies as Scrum master, product owner or RTE: 
  • Java/J2EE. 
  • Web Services, Web APIs, and microservices
  •  SQL and NoSQL based solutions  
  • Cloud deployments, containers, and continuous integration 
  • SOAP and RESTful services. 
  • Ability to manage multiple priorities  
  • Practical problem solving and strategic thinking skills, critical thinker, and self-starter 
  • Superior communications skills with all levels of employees and both internal and external customers-including presentations, negotiations, and written reports 
  • Ability to work in a fast paced environment while maintaining view on the strategic direction and being as detailed as needed. Willing and able to get down in the details “to make things happen” 
  • Demonstrated ability to work successfully with demanding schedule constraints and technically challenging programs 

 Preferred Education and Experience  

  • Scaled Agile certification (SPC) 
  • Experience in both start-ups and consolidated companies is preferred. 
  • Wireless Telecommunication experience, Satellite, and/or cellular a plus. 
  • Knowledge of Avionics systems a plus.