Associate UX Researcher

Business Intelligence San Francisco, California


Racing Rivals

Description

Glu Mobile (NASDAQ:GLUU) is a leading global developer and publisher of free-to-play games for smartphone and tablet devices. Glu is focused on creating compelling original IP games such as Cooking Dash, Deer Hunter, Covet Fashion, Design Home, Racing Rivals, TAP Sports Baseball, and branded IP games including Kim Kardashian: Hollywood, on the App Store, Google Play, Amazon Appstore, Facebook, Mac App Store, and Windows Phone. We have worldwide studios in North America, Russia and India. Our headquarters are in the heart of the bustling SOMA district of San Francisco.

Recruitment duties include the following tasks:

  • Writing recruitment ads to post on student portals and Craigslist
  • Posting and managing live ads
  • Screening interested participants for upcoming studies
  • Designing screener questionnaires
  • Following up with successfully screened participants
  • Managing communication with confirmed participants
  • Following up with participants after studies are completed for any additional information that may be required

Panel management duties include the following tasks:

  • Searching panel for candidates for upcoming studies
  • Keeping track of payments to participants
  • Adding metadata to participant database that tracks past study history, payment info, and other metadata that can improve search
  • Learning and documenting any integration of new tools that are used for panel management

Research duties include the following tasks:

  • Scheduling research sessions with development teams
  • Investigating and reporting on new methods
  • Observing studies and taking notes
  • Sitting in on meetings with development teams
  • Conducting heuristic evaluations
  • Conducting ethnographic studies
  • Annotating video data
  • Designing studies
  • Running studies
  • Formatting study report templates

Analysis duties include the following tasks:

  • Reviewing and reporting on collected qualitative and quantitative research
  • Reviewing and reporting on collected business intelligence data
  • Creating graphs and other data visualization

Qualifications

  • BA, BS in Computer Science, Psychology, Sociology, Marketing, Anthropology, HCI, Human Factors, Design, Media Studies, Interactive Design, Game Design, Symbolic Systems, Digital Culture or related field
  • Excellent communication skills including the ability to visualize data in unique ways, present evidence and make recommendations to development teams
  • Must possess interest in games, game design and free to play economies for a wide variety of genres including fashion/design and time management games.
  • Passion for helping teams create the best possible player experiences by informing great design with great data
  • Interest in exploring cutting edge methodologies or applying research methodologies from other fields to the evaluation of games
  • Ability to work in our Burlingame office for one day a week is a plus

Please include a cover letter with your application.

Life at the cutting edge of wireless technology is an exciting but demanding place to be.  Glu is always on the lookout for exceptionally talented individuals to join our team.  We reward talent, creativity, and the ability to get the job done.  At Glu, you’ll find dynamic people, a hip, forward-thinking culture, a team-oriented environment, and opportunity for advancement.  If you are interested in mobile technology and want to be a part of a team that makes the future of wireless technology happen, then Glu is for you!

All qualified applicants will receive consideration for employment.  Glu is an equal opportunity employer committed to diversity in the workplace. We welcome people of different backgrounds and experiences to ensure a diverse and inclusive workplace.

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