Infrastructure Systems Administrator (Hybrid)

Information Technology Cavan, Ireland


Description

GBLI | Global Indemnity provides specialty property and casualty insurance for small to middle-market businesses – and we’re on a mission to the best-in-class while achieving steady, profitable growth. Our guiding principles include the core belief that our people are number one. We also strongly emphasize a customer-centric mentality and disciplined underwriting practices. Our work environment is flexible, friendly, and collaborative, with plenty of opportunities to take charge of your career. 


Summary/Objective 

The role of the IT Infrastructure Systems Administrator is to ensure the stable operation of the in-house computer operating system, software systems and network connections. This includes planning, developing, installing, configuring, maintaining, supporting, and optimizing all network software and communication links. Perform system maintenance tasks such as system back-up and recovery. The System Administrator will also analyze and resolve end user software program and connectivity issues in a timely and accurate fashion, and provide end user training where required.

Essential Duties & Functions

  • Manage and administrate all operating systems and their corresponding or associated software.
  • Manage communications and connection solutions, including local area networks, company Web site, intranet, and Internet applications.
  • Manage and ensure the integrity of host computers, multiple databases and data transfer.
  • Deploy and maintain firewalls, cryptography systems, and all host security activities.
  • Oversee installation, configuration, maintenance, and troubleshooting of end user desktops.
  • Install and configure messaging and printer systems.
  • Distribute and supervise server storage space allotments.
  • Design and implement disaster recovery plan for operating systems, databases, networks, servers, and software applications.
  • Provide on-call technical support.
  • Analyze system or application usage and plan for growth or increases in network capacity.
  • Assess need for any system reconfigurations (minor or significant) and execute them if required.
  • Ensure connectivity of all workstations.
  • Conduct research on emerging products, services, protocols, and standards in support of systems software procurement and development efforts.
  • Interact and negotiate with vendors, outsourcers, and contractors to secure software products and services.
  • Develop, implement and maintain policies, procedures and associated training plans for system administration and appropriate use.
  • Practice network asset management, including maintenance of network component inventory and related documentation and technical specifications information.
  • Establish service level agreements with end users.
  • Administer and maintain end user accounts, permissions, and access rights.
  • Perform network and security audits.
  • Perform system backups.
  • Monitor and test server software performance and provide statistics and reports.
  • Recommend, schedule, and perform software improvements, upgrades, and/or purchases.
  • Provide technical guidance to other members of the team in a focused technical area of networking/systems administration; act as a technical lead

Qualifications

  • Knowledge of applicable data privacy practices and laws.
  • Working technical knowledge of network, PC, and server platform operating systems.
  • Application support experience with ImageRight or equivalent Imaging System.
  • Working technical knowledge of current systems software, protocols, and standards, including Cisco and Microsoft VPN solutions, ftp, http, ssl and dns.
  • Strong knowledge of local area network administration.
  • Good understanding of the organization’s goals and objectives.
  • Knowledge of applicable data privacy practices and laws.
  • Strong interpersonal and oral communication skills.
  • Adept at reading, writing, and interpreting technical documentation and procedure manuals.
  • Ability to conduct research into software issues and products as required.
  • Ability to present ideas and solutions in user-friendly language.
  • Experience working in a team-oriented, collaborative environment.
  • Highly self motivated and directed.
  • Keen attention to detail.
  • Proven analytical and problem-solving abilities.
  • Ability to effectively prioritize and execute tasks in a high-pressure environment.
  • Strong customer service orientation.
  • College diploma or university degree in the field of computer science and/or 3 years equivalent work experience.
  • Experience with VMware ESX hosts, Virtual Server Management, and VDI.
  • Hands-on software and hardware troubleshooting experience.
  • Experience with data management.
  • A minimum 3-5 years of experience in systems administration, networking, or related field; additional professional IT work experience strongly preferred
  • Certifications in Microsoft and Cisco preferred. Attainment of an area of specialization in the field of networking.

 

Global Indemnity Group celebrates and supports differences. We are committed to creating a diverse and inclusive environment for our employees, customers and communities we serve. Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, gender, sexual orientation, gender identity, protected veteran status or disability.