Glidewell Dental Careers

Description

• Processes auto pay enrollments received by phone, email and secure fax.
• Accurately records payments received into Great Plains or APC.
• Sends funds electronically to the bank utilizing business deposit captures.
• Assists with generation, print, and fold of monthly customer statements and past due letters.  
• Ensures accurate posting by verifying the account number, company name, payment amount and invoices.
• Returns duplicate and/or overpayments received to the customers via US Mail.
• Resolves customer inquiries related to current and previous account balance and credit card and check payments.
• Assists with general office tasks including department work queues, faxing, emailing, filing and outbound calls regarding invalid check and/or credit card data received.
• Performs other related duties and projects as business needs require at direction of management. 

• High School diploma or equivalent. 
• Minimum one (1) year of customer service experience. 
• General knowledge of accounting terminology. 
• General knowledge of billing procedures and collections. 

Glidewell is an equal opportunity employer, including disability and veteran status.

Note to Current employees: Please apply through Employee Transfer Application to complete the transfer request form.