Glidewell Dental Careers

Description

• Opens inbound cases and applies spray.
• Scans case with image capture system to take digital picture of case.
• Scans tracking number and Rx associated with case.
• Applies labels and tags to cases, Rx sheets, and other items in case box to ensure accurate case routing.
•  Prints work orders, work order stickers, and billing invoices for inbound and outbound cases.
•  Attaches appropriate documents to Rx/cases. Affix work order sticker to case pan.
•  Verifies case data accuracy including but not limited to account number, patient name on Rx, work order, and work order sticker.
•  Ensures items listed on invoice matches case box contents.
•  Notifies Supervisor/Manager regarding any issues with incoming/outbound cases; asks questions as necessary in order to complete duties.
•  Ensures work area is maintained in a clean and orderly state throughout work shift.
•  Partners with Shipper/Distributor to validate outbound production.
•  Identifies and interprets data to be entered into appropriate systems according to incoming mail type and pre-established shipping data entry guidelines.
•  Locates and corrects errors related to orders; asks for assistance when needed.
•  Inputs prescription with corresponding case codes into Customer Management system.
•  Searches for customer accounts, names, and addresses in GCM system; executes search using search keywords and account phone number.
•  Tracks production status throughout day.
•  Researches invoices needing credits; credits old charges and bills new charges for assigned accounts.
•  Enters alphabetic and numeric data from source documents into Glidewell Office (GO) system.
•  Selects appropriate carrier and shipping option according to due date of outbound case; ensures Doctor/special instructions are followed as requested.
•  Familiarizes self with different carrier shipping systems and software; utilizes carrier shipping systems when not integrated with DL+.
•  Applies appropriate shipping charge to each outbound case.
•  Performs other related duties and projects as business needs require at the direction of management.

• High school diploma or equivalent.
• Minimum three (3) years of related experience.

Pay Range: $18.00-$19.50/hr.

Glidewell is an equal opportunity employer, including disability and veteran status.

Note to Current employees: Please apply through Employee Transfer Application to complete the transfer request form.