Glidewell Dental Careers

Description

• • Configure, maintain, and optimize assigned security platforms, with primary focus on network and web security capabilities (e.g., detection, access control, and traffic inspection)
  • Continuously refine policies, detection logic, and system configurations to improve signal quality, reduce false positives, and enhance visibility
  • Evaluate and apply platform features and enhancements to strengthen security posture and operational effectiveness
  • Ensure platform health, telemetry integrity, and appropriate coverage across environments
• Alert Analysis & Investigation Support
  • Analyze alerts generated by security platforms and determine appropriate action based on risk and context
  • Apply judgment to distinguish between benign activity and potentially malicious behavior
  • Perform initial investigation and escalate findings when broader coordination or response is required
  • Contribute platform-specific expertise during incident response activities
• Operational Support & Issue Resolution
  • Troubleshoot and resolve operational issues related to security controls, including access disruptions, false positives, and policy conflicts
  • Apply practical, risk-based decisions when adjusting controls to balance security requirements with business operations
  • Collaborate with relevant IT and engineering teams (and the business where necessary) to diagnose and resolve issues efficiently
• Cross-Platform Contribution
  • Develop working knowledge across multiple security domains (endpoint, email, vulnerability, cloud) to support team resilience
  • Serve as a secondary resource for other platforms as needed for investigations, troubleshooting, or operational support
  • Collaborate with peers to ensure continuity of coverage across the security toolset
• Continuous Improvement
  • Identify opportunities to improve detection accuracy, operational workflows, and control effectiveness
  • Contribute to development of processes, playbooks, and best practices
  • Support efforts to strengthen overall security capability through practical enhancements rather than reliance on new tooling
• Collaboration & Communication
  • Work effectively with IT and Engineering teams to implement and maintain security controls
  • Communicate technical findings, risks, and impacts in a clear and structured manner
  • Translate technical issues into business-relevant context when necessary
  • Maintain a collaborative, solutions-oriented approach in cross-functional engagements 
• On-Call & Operational Support
  • Participate in on-call rotation for after-hours response to high-priority security events or operational issues
  • Respond to incidents and production-impacting issues in a timely and structured manner
• Performs other related duties and projects as business needs require at direction of management. 

• Bachelor’s degree in Computer Science, Computer Engineering, Information Technology or related field. 
• Minimum five (5) years of experience in information security, network security or infrastructure security.
• Certified Information Systems Security Professional (CISSP) preferred. 
  

Pay Range: $123,000.00 - $165,000.00/yr

Glidewell is an equal opportunity employer, including disability and veteran status.

Note to Current employees: Please apply through Employee Transfer Application to complete the transfer request form.