Lobby Ambassador - Front Desk

G&A Mill Valley, California


Glassdoor is seeking a well-rounded individual who works well in a team environment to fill a lobby ambassador/front desk position. The ideal candidate will be personable, outgoing and enjoy a role where they will be the “face of the company”, as the first person a visitor will see when they come through the front door.  He/she should have a desire to learn new things and be willing to help out with visitor/employee requests and various projects and tasks needed to support the on-site facility team. The successful candidate is one who has the ability to work with others and needs little supervision. This candidate will have interest and experience in interacting with all levels and departments – to include working with several field offices including domestic and international.  This is a full-time position.


  • Greet and direct all visitors in a friendly, professional manner
  • Handle day-to-day calendaring and scheduling
  • Check in and print badges for visitors and vendors
  • Make sure visitor NDA’s are filled out
  • Make sure visitors and vendors are picked up in timely manner
  • Handle confidential and other information
  • Facilitate communication between departments
  • Coordinate daily lunch deliveries
  • Answer phone at front desk; provide correct information to callers and direct messages appropriately
  • Keep front desk tidy
  • Provide employees with admin support as needed, answer any questions they may have or direct them to the appropriate party that can help them
  • Provide guests with refreshments
  • Support the office/facility team by helping with special tasks and projects as assigned
  • Light shipping and receiving duties, including receiving and delivering packages to employees, organizing mail in mail-room


  • Engaging, open, helpful personality
  • Experience with MS Office applications; Word, Excel, PowerPoint, as well as Google Office apps like Gmail, Calendar and Google Docs
  • Energetic, flexible, hard-working
  • Excellent written and verbal communications skills
  • Strong organization skills, detail-oriented with the ability to multi-task
  • Disciplined in terms of schedule; needed promptly at 8:00am each morning, regardless of commuting/traffic situation

Why Glassdoor?

  • Work with purpose – join us in creating transparency for job seekers everywhere
  • Glassdoor gives back! Glassdoor is a Pledge 1% member; all employees receive 3 paid volunteer days per year
  • 100% company paid medical/dental/vision/life coverage; 80% dependent coverage
  • Equity in a late stage startup backed by top-tier VCs
  • Sunny & peaceful Mill Valley offices located right on the water
  • Walking, running and biking trails steps away from the office
  • Onsite gym and fitness classes
  • Free catered lunch; new menu daily
  • Paid holidays and flexible paid time off
  • Your choice between Mac or PC
  • Dog-friendly office (with dog-free zones if you are so inclined)
  • Free parking

Glassdoor is committed to equal treatment and opportunity in all aspects of recruitment, selection, and employment without regard to gender, race, religion, national origin, ethnicity, disability, gender identity/expression, sexual orientation, veteran or military status, or any other category protected under the law. Glassdoor is an equal opportunity employer; committed to a community of inclusion, and an environment free from discrimination, harassment, and retaliation.