Enablement Manager, EMEA

Sales Dublin, Ireland


Our mission is to help people everywhere find a job and company they love.  We are disrupting an industry by changing how people search for jobs and how companies recruit top talent. 

About the Role: The Glassdoor Enablement team works to ideate, launch, and manage strategic training programs and events to support the goals and priorities of Sales and Client Services. The EMEA Enablement Manager will define and execute the Enablement plan for Glassdoor’s EMEA team. This hire will develop deep expertise on the situation and needs of the Sales and Client Services teams in EMEA. They’ll leverage their training, communications, and project management experience to enable EMEA reps and managers to exceed their goals. This hire will be responsible for driving alignment with Glassdoor’s global enablement strategy while tailoring to best support EMEA-specific nuances.

About You: You’re a results-oriented self-starter with a passion for sales and an expertise in learning and development. You build strong relationships with leaders, managers and reps and embed yourself in the team in order to deeply understand business priorities and day-to-day operations. You recommend proactive learning solutions and manage reactive requests, prioritizing and managing multiple projects at once. You own the training process from end-to-end, through ideation, content development, facilitation and evaluation. Under your watch, trainees leave New Hire Training with the skills and knowledge required to excel in their roles and they develop continuously over time through Continuing Education programs. At the end of the day, you believe your success is based on the success of the team you support.

Key Responsibilities:

Business Partnership

  • Align with leadership across all Sales & CS orgs to understand business priorities and develop strategic training plans to support these goals
  • Partner with managers to co-create rep accountability and enhance managers’ coaching skills
  • Shadow reps to identify performance gaps, provide coaching and optimize/inform training plans
  • Partner with cross-functional teams to effectively roll out new info or updates

Project Management

  • Manage events, cross-functional projects or other initiatives that support Enablement goals
  • Creatively solve problems or issues impacting sales results through Enablement
  • Engage subject matter experts (SMEs) to support training needs

Training Development, Facilitation and Maintenance

  • Develop training curricula for both onboarding and continuing education in a variety of modalities (live, virtual, e-learning)
  • Create content on Glassdoor products, processes, sales methodologies, tools, etc
  • Manage logistics for trainings and events
  • Assess training impact and report results to stakeholders
  • Maintain content over time to ensure accuracy

Required Qualifications:

  • Bachelor degree in a related field
  • 3+ years in Sales Enablement or Learning & Development
  • Superior project management and organizational skills
  • Excellent presentation and facilitation skills, experience presenting to both large and small groups
  • Excels in a fast-paced, ever-changing environment
  • Ability to work independently with little guidance

Preferred Qualifications

  • 2+ years experience in Sales
  • Experience working with/within a Sales Development team
  • Experience in content development and/or instructional design
  • Excellent written and verbal communication skills
  • Ability to deliver results with minimal guidance and short turnaround times
  • Strong interpersonal skills, experience building cross-functional relationships
  • Ability to build trust and credibility with sales leaders, managers and reps
  • Detail oriented and well-organized, able to manage multiple projects at once
  • Ability to travel up to 30% of time

Why Glassdoor?

  • Work with a purpose – join us in creating transparency for job seekers everywhere
  • Glassdoor gives back! Glassdoor is a Pledge 1% member, all employees receive 3 paid volunteer days per year
  • 20 Paid holidays and flexible paid time off to give you time out when you need it
  • Paid Healthcare for you and 90% for your family
  • Pension Plan to prepare for your future
  • Life Assurance and Income Protection to give you security
  • Employee Assistance Program to support you when you need it
  • Mobile Phone allowance
  • Long Term Incentive Plan
  • Great central location close to public transportation
  • Your choice between Mac or PC