Enterprise Account Manager

Sales Mill Valley, California


Description

Our mission is to help people everywhere find a job and company they love.  We are disrupting an industry by changing how people search for jobs and how companies recruit top talent. 

We're looking for a high performing Enterprise Account Manager with 5+ years experience retaining and growing revenue while delivering an exceptional level of customer service. As an Enterprise Account Manager you will be responsible for profitably managing a high volume of current accounts by proactively ensuring client satisfaction/retention and increasing revenue.

What You'll Do:

  • Manage and grow a large book of business through a high-deep and wide sales approach
  • Maintain account retention while providing exceptional customer service and developing new client relationships
  • Successfully communicate and work with third-party agencies to deliver enhanced metrics and over proportional growth
  • Create client value by providing support, information, and guidance; researching and recommending new opportunities; recommending profit and service improvements
  • Partner with the Client Success Team to ensure clients are receiving proper program expectations and deliver impactful QBR’s
  • Exceed monthly/quarterly retention and growth goals
  • Thrive on change while remaining highly organized, optimistic, and coachable
  • Identify product improvements or new products by remaining current on industry trends, market activities, and competitors

What You Bring:

  • 5+ years of Account Management experience (prior sales or advertising experience desired) with a strong track record of success
  • Experience working within a team environment to over-deliver on desired results
  • Experience with high-level (Director or above) contract negotiations and the ability to successfully navigate complex organizations
  • Ability to prioritize and manage large Enterprise Accounts with a strong focus on retention and growing your book of business
  • Excellent time management and organizational skills
  • Solid ability to handle tough conversations with clients in a professional, solution-oriented manner
  • Strong belief in a proactive rather than reactive approach to handling clients
  • A passion for excellent customer service
  • Technically savvy and specifically skilled in SFDC & Marketo
  • HR or recruiting industry experience preferred
  • Strong interpersonal communication (both verbal and written)
  • Bachelor’s Degree or higher

Skills/Qualifications: Presentation Skills, Client Relationships, Emphasizing Excellence, Energy Level, Negotiation, Prospecting Skills, Meeting Sales Goals, Creativity, Sales Planning, Independence, Motivation

Why Glassdoor?

  • Work with purpose – join us in creating transparency for job seekers everywhere
  • Glassdoor gives back! Glassdoor is a Pledge 1% member; all employees receive 3 paid volunteer days per year
  • 100% company paid medical/dental/vision/life coverage; 85% dependent coverage
  • Equity in a late stage startup backed by top-tier VCs
  • Sunny & peaceful Mill Valley offices located right on the water
  • Walking, running and biking trails steps away from the office
  • Onsite gym and fitness classes
  • Free catered lunch; new menu daily
  • Paid holidays and flexible paid time off
  • Your choice between Mac or PC
  • Dog-friendly office (with dog-free zones if you are so inclined)
  • Free parking

Glassdoor is committed to equal treatment and opportunity in all aspects of recruitment, selection, and employment without regard to gender, race, religion, national origin, ethnicity, disability, gender identity/expression, sexual orientation, veteran or military status, or any other category protected under the law. Glassdoor is an equal opportunity employer; committed to a community of inclusion, and an environment free from discrimination, harassment, and retaliation.